Remote opportunity at
Forward Networks, Inc.Program Manager, Partner Enablement
Forward Networks, Inc., founded in 2013 by four Stanford Ph.D.s and headquartered in Santa Clara, is seeking a remote Program Manager, Partner Enablement to build and…
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About This Role
Forward Networks, Inc., founded in 2013 by four Stanford Ph.D.s and headquartered in Santa Clara, is seeking a remote Program Manager, Partner Enablement to build and oversee a robust ecosystem of capable partners. The company develops the industry's first network digital twin, creating a mathematically accurate model that allows engineering and AI teams to test network changes prior to production deployment. This platform is trusted by global organizations such as…
Job Description
Forward Networks, Inc., founded in 2013 by four Stanford Ph.D.s and headquartered in Santa Clara, is seeking a remote Program Manager, Partner Enablement to build and oversee a robust ecosystem of capable partners. The company develops the industry's first network digital twin, creating a mathematically accurate model that allows engineering and AI teams to test network changes prior to production deployment. This platform is trusted by global organizations such as Goldman Sachs, PayPal, S&P Global, IBM, and Dell, alongside government agencies and enterprises.
In this full-time remote role with an expected annual on-target cash earning between $135,000 and $175,000, you will shape the complete partner enablement strategy spanning onboarding, certification, designation, and recertification. You will collaborate with channel leadership, sales enablement, technical enablement, and technical services to convert existing resources and new materials into actionable learning paths. Your work will empower partners to generate pipeline independently, deliver services securely, and maintain high customer satisfaction standards.
This position is well-suited for an experienced professional with a background in channel or revenue enablement who excels at designing tiered educational programs, managing cross-functional initiatives, and tracking measurable business outcomes in a fast-paced technology environment.
Responsibilities
- Define and evolve the Partner Enablement Charter in alignment with company goals and channel priorities
- Own onboarding and certification curricula across sales, technical pre-sales, deployment, and operator/MSP tracks
- Design individual certifications for partner sellers and company designations for deployment and managed services partners
- Establish recertification and quarterly release refresh programs while tracking status via LMS, CRM, and partner portals
- Partner with sales and technical enablement teams to adapt messaging, discovery guides, and deal support assets
- Coordinate technical learning covering NQE, APIs, integrations, and essential updates release courses
- Identify content gaps and collaborate with subject matter experts to create hands-on labs and graded capstone projects
- Manage learning paths and content governance within the LMS while delivering live and virtual boot camps and webinars
- Measure time to certification, pipeline contribution, win rates, and services attach metrics
- Collaborate with technical services to monitor delivery quality through escalation rates and SLA attainment
Requirements
- 7 to 10 years of experience in partner enablement, channel enablement, sales enablement, or revenue enablement
- Minimum of 3 years of direct experience enabling channel partners, systems integrators, or managed service providers
- Background in enabling complex, multi-stakeholder deals and building tiered certification programs with hands-on assessments
- Working technical fluency in networking or security to scope labs and evaluate content quality
- Strong facilitation and executive communication skills for engaging partner leadership
- Proficiency with Salesforce and LMS analytics, including experience with platforms like Absorb
- Ability to manage changing priorities and navigate ambiguity in a fast-paced environment
Qualifications
- Familiarity with managed service provider business models
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, the source posting specifies that this role is remote.
What is the salary range for the Program Manager, Partner Enablement role?
The expected on-target cash earning is between $135,000 and $175,000 per year, determined by factors such as skills, experience, and education.
What kind of experience is required for this position?
Candidates must have 7 to 10 years of experience in partner, channel, sales, or revenue enablement, including at least 3 years specifically focused on enabling channel partners, systems integrators, or MSPs.
Sample Interview Questions
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