Remote opportunity at
CloudflareProject Coordinator, Professional Services
Cloudflare is seeking a Project Coordinator for its Professional Services team to oversee a portfolio of small- to medium-sized customer engagements. In this role, you will…
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About This Role
Cloudflare is seeking a Project Coordinator for its Professional Services team to oversee a portfolio of small- to medium-sized customer engagements. In this role, you will guide projects through their entire lifecycle, managing scope, timelines, budgets, and deliverables while acting as the primary point of contact for clients and internal delivery teams. Cloudflare operates a massive global network that accelerates and protects internet applications for millions of customers, ranging from…
Job Description
Cloudflare is seeking a Project Coordinator for its Professional Services team to oversee a portfolio of small- to medium-sized customer engagements. In this role, you will guide projects through their entire lifecycle, managing scope, timelines, budgets, and deliverables while acting as the primary point of contact for clients and internal delivery teams. Cloudflare operates a massive global network that accelerates and protects internet applications for millions of customers, ranging from individual creators to large enterprises, with a mission to help build a better internet.
This position involves partnering with leadership to coordinate staffing and resource allocation, ensuring projects are properly supported by matching team skills and availability against project requirements. You will also use AI tools to streamline meeting summaries, documentation, and status reports to enhance efficiency across the portfolio. The ideal candidate brings a proactive mindset, strong organizational skills, and a desire to learn about security and networking products.
Responsibilities
- Manage the complete lifecycle of small- to medium-sized Professional Services projects from kickoff to closeout
- Act as the main customer-facing point of contact for meetings, reporting, and stakeholder communication
- Partner with leaders to coordinate staff assignments based on project needs, team availability, and skills
- Align internal technical teams, partners, and clients to keep milestones and dependencies on schedule
- Track project financials, status updates, and resource forecasts using professional services automation tools
- Monitor project pipelines to anticipate future talent needs, resource bottlenecks, and hiring requirements
- Utilize AI tools to optimize workflows, create meeting summaries, and improve reporting efficiency
Requirements
- 2 to 4 years of background in project coordination, project management, or resource management
- Experience working in professional services, SaaS, or cloud technology sectors
- Practical familiarity with PSA software such as Certinia or Kantata
- Working knowledge of Jira, Salesforce, Confluence, and Google Workspace
Qualifications
- Bachelor's degree in a relevant academic field or equivalent practical experience
- Hold a CAPM, PMP, or Agile certification
- Fluency in more than one language
Core Skills
Benefits
- Medical, prescription, dental, and vision insurance coverage
- Flexible spending accounts and commuter spending programs
- Fertility and family forming benefits
- On-demand mental health support and an employee assistance program
- Global travel medical insurance
- Short-term and long-term disability insurance
- Life and accident insurance
- 401(k) retirement savings plan and employee stock participation plan
- Flexible paid time off covering vacation and sick leave
- Leave programs including parental, pregnancy health, medical, and bereavement leave
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the location of this job?
The available location for this position is Austin, Texas.
What is the employment type?
The posting specifies that this is a full-time position.
Is a salary stated in the posting?
The job posting does not specify a salary amount, though it notes the role is eligible for incentive compensation under the company's Sales Compensation Plan and participates in the equity plan.
What experience is required for this role?
Candidates need 2 to 4 years of experience in project coordination, project management, or resource management, preferably within professional services, SaaS, or cloud technology environments.
Sample Interview Questions
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