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SuvodaProject Manager, Delivery Lead
Suvoda is seeking a Project Manager, Delivery Lead to join their team in a fully remote position. Suvoda operates as a global clinical trial technology company…
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About This Role
Suvoda is seeking a Project Manager, Delivery Lead to join their team in a fully remote position. Suvoda operates as a global clinical trial technology company that builds digital solutions for clinical trial site and sponsor professionals. Their technology helps manage complex, time-sensitive patient interactions for vital studies focusing on therapeutic categories like oncology, rare diseases, and central nervous system conditions. Staff members in this capacity must possess an awareness…
Job Description
Suvoda is seeking a Project Manager, Delivery Lead to join their team in a fully remote position. Suvoda operates as a global clinical trial technology company that builds digital solutions for clinical trial site and sponsor professionals. Their technology helps manage complex, time-sensitive patient interactions for vital studies focusing on therapeutic categories like oncology, rare diseases, and central nervous system conditions. Staff members in this capacity must possess an awareness of industry regulations, clinical trials, internal processes, and specific study details before modifying any data.
This role centers on directing a cross-functional group to deliver Interactive Response Technology systems for randomization and drug supply management. The person chosen will act as the primary client contact from contract execution through system archiving, manage timelines, control project scope, and lead meetings. Additionally, the position involves supervising team members, contributing to staff training and performance management, tracking project metrics for scorecard targets, and participating in departmental hiring and operational improvements. Occasional travel to client locations for meetings and user training sessions is required.
This position is suited for professionals with a background in Interactive Response Technology or related fields who demonstrate strong communication capabilities, time management, analytical thinking, and problem-solving skills. Candidates must be comfortable managing client expectations, coordinating internal and external tasks, and overseeing project quality.
Responsibilities
- Lead a cross-functional project team to deliver Interactive Response Technology systems for randomization and drug supply management
- Manage client expectations regarding delivery, scope, and project schedules
- Lead client kickoff meetings and support internal and external specification review sessions
- Track project tasks to ensure timely system delivery for client user acceptance testing
- Facilitate internal and external meetings, establish agendas, distribute minutes, and track action items
- Assess project risks proactively and escalate issues through established communication channels
- Drive study resourcing efforts with input from project team members
- Ensure client satisfaction throughout project build and maintenance phases
- Identify and implement process improvements for the services department
- Provide feedback to the product team on new features based on client requests
- Delegate and oversee tasks assigned to associate project managers
- Travel to client sites for meetings and user training sessions
- Lead the team to achieve scorecard targets for capacity, compliance efficiency, quality, and engagement
- Act as the primary client contact from contract award through system deactivation and archival
- Support the training and development of new team members
- Provide direct supervision, performance management, and check-ins for team members
- Collaborate with league leadership on study assignments, hiring decisions, and operational updates
Requirements
- Bachelor’s degree or equivalent experience
- Interpersonal and communication skills
- Time management and organizational abilities
- Analytical thinking and creative problem-solving skills
- Attention to detail
- Consultative skills
Qualifications
- At least two years of experience in Interactive Response Technology or a related field preferred
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the employment type for this role?
This position is full-time.
Is this position remote?
Yes, the posting specifies a remote status, though travel to client sites for meetings and user training sessions is required.
What salary does this position offer?
The salary is not stated in the job posting.
What experience is needed for this role?
A bachelor's degree or equivalent experience is required, along with at least two years of experience in Interactive Response Technology or a related field preferred.
Sample Interview Questions
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