Remote opportunity at
TinesProject Manager II
Tines operates as an intelligent workflow platform utilized by organizations such as Canva, Reddit, and SAP. The company builds automated systems for IT and security operations,…
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About This Role
Tines operates as an intelligent workflow platform utilized by organizations such as Canva, Reddit, and SAP. The company builds automated systems for IT and security operations, emphasizing security, simplicity, speed, and soundness. Currently, Tines is searching for a Project Manager II to join the global Customer Success division, operating remotely with EMEA working hours. In this position, the professional serves as a catalyst for swift platform adoption and long-term scalability.…
Job Description
Tines operates as an intelligent workflow platform utilized by organizations such as Canva, Reddit, and SAP. The company builds automated systems for IT and security operations, emphasizing security, simplicity, speed, and soundness. Currently, Tines is searching for a Project Manager II to join the global Customer Success division, operating remotely with EMEA working hours.
In this position, the professional serves as a catalyst for swift platform adoption and long-term scalability. Responsibilities involve overseeing Professional Services engagements, managing large-scale migrations, and directing enterprise customer onboardings that feature intricate use cases. The role coordinates closely with Forward Deployed Engineers and Customer Success Managers to guide clients through successful implementations.
This opportunity suits an organized professional with a strong background in managing complex projects involving both internal teams and external stakeholders. Ideal candidates bring experience in technical customer implementations and demonstrate familiarity with modern project management toolsets as well as AI-augmented delivery methods. The position requires proactive communication, rigorous risk mitigation, and the ability to navigate technical roadblocks while aligning diverse stakeholders toward unified goals.
Responsibilities
- Lead Professional Services engagements and drive rapid platform adoption following defined Statements of Work
- Manage end-to-end project timelines, communications, and change management from kickoff through User Acceptance Testing and closure
- Identify and resolve technical blockers for clients and engineering teams
- Prepare tailored progress reports to communicate insights and risks to internal and external stakeholders
- Partner with Customer Success Managers and Forward Deployed Engineers to direct proactive onboarding for enterprise clients
- Audit account health and build actionable success plans in collaboration with Customer Success Managers
- Contribute input to refine organizational processes, structure, and performance metrics for the team
- Drive high-impact internal initiatives including product feature betas, data projects, and migrations
Requirements
- Bring at least five years of professional experience leading complex, multi-tiered projects with internal and external stakeholders
- Demonstrate a proven background in supporting clients through technical implementations, software onboarding, or complex migrations
- Show proficiency in project management software such as Smartsheet, Monday.com, or Asana
- Utilize Salesforce alongside data platforms like Looker or Omni for progress tracking
- Apply AI tools to streamline project creation, enhance communication clarity, and accelerate delivery quality
- Understand User Acceptance Testing, change management, and project risk mitigation frameworks
Qualifications
- Hold a project management certification such as PMP, CAPM, or CSM
- Possess industry background within cybersecurity, IT, or business operations sectors
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is the Project Manager II role remote?
Yes, the posting specifies that the role is remote with EMEA working hours.
What is the salary for this position?
The source posting does not specify salary information.
What experience is required for this job?
Candidates must have at least five years of experience leading complex, multi-tiered projects involving internal and external stakeholders, along with a track record of supporting technical customer implementations or software onboarding.
Are specific certifications preferred?
Yes, project management certifications such as PMP, CAPM, or CSM are preferred.
Sample Interview Questions
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