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ICFQuality Assurance Analyst (Remote - US)
ICF is seeking a remote Quality Assurance Analyst within its Digital Modernization Division to support a Salesforce.com implementation project for the Department of Transportation. ICF functions…
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About This Role
ICF is seeking a remote Quality Assurance Analyst within its Digital Modernization Division to support a Salesforce.com implementation project for the Department of Transportation. ICF functions as a global technology and advisory services provider assisting clients with digital transformation, system implementation, analytics, and operations. This role suits a technology professional eager to contribute to federal agency mission transformation by applying quality engineering principles across the Agile product lifecycle. As part…
Job Description
ICF is seeking a remote Quality Assurance Analyst within its Digital Modernization Division to support a Salesforce.com implementation project for the Department of Transportation. ICF functions as a global technology and advisory services provider assisting clients with digital transformation, system implementation, analytics, and operations. This role suits a technology professional eager to contribute to federal agency mission transformation by applying quality engineering principles across the Agile product lifecycle.
As part of the team, the individual in this position will assess user stories, conduct various levels of testing, track software flaws, and assist with user acceptance testing efforts. Candidates may also be asked to support growth-related activities such as proposals, prototypes, and oral presentations based on their background and interests.
Responsibilities
- Evaluate user stories and requirements for feasibility and validity
- Partner closely with team members and departments
- Perform system, integration, and regression testing levels
- Identify and monitor software defects and inconsistencies
- Deliver prompt solutions and troubleshoot issues
- Implement quality engineering concepts within the Agile product lifecycle
- Offer documentation and support
- Lead or assist with user acceptance testing activities
- Communicate bugs and errors to development teams
- Contribute to growth-related tasks including RFIs, RFPs, prototypes, and presentations
- Maintain appropriate certifications relevant to practice expertise
Requirements
- Resided in the US for the past 4 years
- Work must be performed within the United States
- At least 3 years of quality assurance or quality control experience in SaaS applications
- Background in functional, regression, integration, and performance testing
- Proficiency in manual testing, automated testing, test automation, bug tracking, test planning, and documentation
- Experience leading user acceptance testing, writing test scripts, creating test data, and testing across multiple environments
- Ability to obtain and maintain a Federal Public Trust clearance
- US Citizenship or Permanent Resident status
Qualifications
- Bachelor degree in Computer Science, Engineering, or a related technical discipline
- Strong business acumen and strategic perspective
- Excellent interpersonal and communication skills
- Prior exposure to delivering testing deliverables using Agile and Scrum methodologies
- Experience working on US Federal Government projects
- Experience with Salesforce along with a Salesforce Admin Certification
- Familiarity with Jira and Confluence
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, ICF supports 100% remote work anywhere within the US, though work must be performed in the United States due to federal contract requirements.
What is the salary range for this role?
The full-time pay range is USD 67,355 to 114,503 per year, determined by factors such as relevant work experience, skills, geographic location, education, and certifications.
What are the citizenship or residency requirements?
Applicants must be US Citizens or Permanent Residents who have lived in the US for the past four years, and must be able to obtain and maintain a Federal Public Trust.
Does this role offer visa sponsorship?
This position is not eligible for new H-1B visa sponsorship by ICF, though candidates who currently hold valid work authorization may be considered for a change of employer petition.
Sample Interview Questions
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