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Technical Safety ServicesQuality Control Operations Manager
Technical Safety Services, an independent provider of services for laboratories and hospitals, seeks a Quality Control Operations Manager to oversee report quality and delivery. In this…
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About this role
Quality Control Operations Manager at Technical Safety Services is a full-time role. Work arrangement: Remote. Location: Not specified. No salary is shown in this listing. It was posted on Sep 30, 2026. This listing is paused and not taking applications at the moment.
Job Description
Technical Safety Services, an independent provider of services for laboratories and hospitals, seeks a Quality Control Operations Manager to oversee report quality and delivery. In this position, you will direct a unified group of quality control personnel and technical writers, managing output for controlled environments such as cleanrooms, biosafety cabinets, and fume hoods. You will coordinate with internal departments like Field Operations, IT, and Training to optimize workflows, introduce automation, and enhance data collection at the source. This role requires domestic and international travel between 10% and 25% of the time.
This opportunity is well-suited for a leader with a background in management, testing services, and quality management systems who can scale operations and mentor staff in a growing environment. Technical Safety Services operates as an equal opportunity employer.
Responsibilities
- Manage the complete lifecycle of certification reports from initial data intake through customer release
- Develop consistent review workflows for technical accuracy, formatting, and compliance
- Lead, mentor, and organize a combined team of technical writers and quality control specialists
- Monitor performance metrics including turnaround times, error rates, and first-pass yields
- Investigate report errors to perform root-cause analysis and execute corrective actions
- Collaborate across departments to automate quality checks and improve data capture
- Convert complex technical procedures into accurate customer-facing documentation
- Incorporate updates from changing industry standards into internal procedures and templates
Requirements
- Hold a bachelor's degree in business, a technical or scientific discipline, or a related field
- Accumulate three to six years of management experience
- Demonstrate experience with TSS field services, laboratory services, and testing or certification
- Utilize certification software platforms and report-generation systems
- Navigate document control and quality management systems including ISO 9001
- Apply knowledge of controlled environment standards like NSF/ANSI 49, ISO 14644, ASHRAH 110, and CETA application guides
- Travel domestically and internationally approximately 10 to 25 percent of the time
Qualifications
- Possess experience with technology-enabled process improvements and automation
Core Skills
Benefits
- Earn a base salary between $108,000 and $144,500
- Qualify for an annual performance bonus
- Receive a 401(k) plan with company matching contributions
- Obtain medical, dental, and vision insurance coverage
- Access life insurance alongside short- and long-term disability coverage
- Utilize an Employee Assistance Program
- Take advantage of competitive paid time off and holidays
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the salary range for this role?
The base salary ranges from $108,000 to $144,500, with eligibility for an annual performance bonus.
Is remote work available for this position?
The job posting does not specify a remote status, but it notes that domestic and international travel is expected 10% to 25% of the time.
What education or experience is required?
Candidates must have a bachelor's degree in business, a technical or scientific discipline, or a related field, along with three to six years of management experience.
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