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WelbeHealthQuality Operations Coordinator
WelbeHealth operates as a value-based healthcare organization dedicated to transforming senior care by delivering comprehensive services that allow vulnerable seniors to remain within their communities. Operating…
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About this role
Quality Operations Coordinator at WelbeHealth is a full-time role. Work arrangement: Remote. Location: Not specified. No salary is shown in this listing. It was posted on Oct 2, 2026. This listing is paused and not taking applications at the moment.
Job Description
WelbeHealth operates as a value-based healthcare organization dedicated to transforming senior care by delivering comprehensive services that allow vulnerable seniors to remain within their communities. Operating under the direction of the Quality Operations Supervisor, the Quality Operations Coordinator acts as a key contributor to PACE market operations by maintaining accurate and complete participant medical records. This position suits detail-oriented individuals who possess a passion for healthcare quality, auditing, and continuous process improvement.
In this position, the coordinator helps identify documentation gaps, ensures regulatory compliance, and supports care teams in upholding rigorous quality standards. Daily duties combine quality auditing with meaningful process improvement, giving staff members the opportunity to investigate root causes, review logs, and collaborate with clinical teams. WelbeHealth provides a competitive compensation structure consisting of a base salary paired with a bonus, alongside robust health insurance and retirement benefits.
Responsibilities
- Identify potential documentation deficiencies and monitor corrections to maintain data integrity within electronic health records
- Monitor participant medical records for timely and complete documentation, notifying the Quality Operations Supervisor of policy non-compliance
- Conduct medical records audits to verify that all required documentation is accurate and timely
- Support WelbeHealth audits by preparing universe lists for desk reviews, assisting with electronic medical record navigation, and performing impact analyses
- Review and reconcile assigned regulatory logs while completing required investigations, notifications, and tasks accurately
- Engage in team documentation efforts, process enhancements, and additional quality operations initiatives
Requirements
- Minimum of two years of work experience in a healthcare setting or a related area
- Familiarity with healthcare quality standards, auditing, regulatory requirements, documentation, and operational controls in regulated settings
- Proficiency with the Microsoft Office suite at an intermediate to advanced level
- Ability to multitask effectively in a challenging environment
- Strong communication, listening, and organizational skills
- Compliance with the company vaccination policy requiring proof of vaccination or a declination form prior to employment
Qualifications
- Associate degree
- Three years of experience that may be substituted in lieu of an associate degree
- Prior experience working with grievances, complaints, appeals, or member and provider issues in a healthcare, health plan, managed care, or PACE environment
- Bilingual language capabilities
Core Skills
Benefits
- Medical, dental, and vision insurance coverage
- 17 days of personal time off
- 12 observed holidays annually
- 6 sick days
- 401(k) savings plan with a match
- Comprehensive compensation package combining base pay and a bonus
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the salary range for the Quality Operations Coordinator position?
The compensation offering for this role ranges from $26.89 to $35.50 USD, consisting of a base salary plus a bonus.
What are the education and experience prerequisites for this job?
Candidates ideally possess an associate degree, though three years of experience may substitute for education. A minimum of two years of work experience in a healthcare or related setting is required.
What is the remote work status for this position?
The job posting indicates that the position is on-site.
Are there vaccination requirements for employees?
Yes, WelbeHealth enforces a vaccination policy requiring all employees to provide proof of vaccination or submit a vaccine declination form prior to employment.
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