Remote opportunity at
Acquia, Inc.Regional Account Manager
Acquia, Inc. is seeking a Regional Account Manager to work in a remote capacity. Acquia provides a digital experience platform centered around open-source Drupal, helping organizations…
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About This Role
Acquia, Inc. is seeking a Regional Account Manager to work in a remote capacity. Acquia provides a digital experience platform centered around open-source Drupal, helping organizations build digital products, increase conversions, and engage audiences. The company holds recognition as a Great Place to Work-Certified organization and a market leader in software. In this role, the Regional Account Manager will oversee account strategy, manage renewals, and foster relationships with clients. Responsibilities…
Job Description
Acquia, Inc. is seeking a Regional Account Manager to work in a remote capacity. Acquia provides a digital experience platform centered around open-source Drupal, helping organizations build digital products, increase conversions, and engage audiences. The company holds recognition as a Great Place to Work-Certified organization and a market leader in software.
In this role, the Regional Account Manager will oversee account strategy, manage renewals, and foster relationships with clients. Responsibilities involve guiding product onboarding, organizing quarterly business reviews, handling escalations, and generating expansion pipeline growth alongside channel partners.
This opportunity fits professionals with a background in managing high-volume accounts and driving customer retention. The position involves coordinating closely with procurement and business users while maintaining sales database records on a weekly basis.
Responsibilities
- Manage customer retention efforts and uncover account expansion pathways
- Direct clients through the product and service onboarding procedure
- Establish strategic connections with clients and oversee their platform success
- Manage the overall direction and strategic plan for assigned accounts
- Organize Quarterly Business Reviews to pinpoint client risks and opportunities
- Generate expansion pipelines via outbound efforts, strategic planning, and channel partner collaboration
- Meet or exceed quarterly renewal and net renewal targets
- Collaborate with internal teams to handle operational problems and client escalations
- Coordinate with procurement and business users to secure timely renewals
- Keep the sales database updated on a weekly basis
Requirements
- Proven background in retaining and expanding complex client relationships, including closing renewals and identifying upselling or cross-selling opportunities
- Demonstrated history of owning and surpassing a quota
- Experience managing a high volume of accounts
- At least two years of experience working in an account management function
- Capacity to handle multiple systems simultaneously
- Proficient forecasting and analytical capabilities
- Ability to operate effectively in a fast-paced environment
- Communication skills suitable for articulating value propositions
- High attention to detail and accountability
- Self-starter capability to manage priorities with minimal oversight
- Teamwork and cross-group collaboration abilities
Qualifications
- Bachelor's degree
Core Skills
Benefits
- Competitive healthcare coverage
- Wellness programs
- Take-it-when-you-need-it time off
- Parental leave
- Recognition programs
- Variable compensation eligibility
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this Regional Account Manager position remote?
Yes, the source posting explicitly states that the role is remote.
What is the salary range for this job?
The On-Target Earnings range from $100,000 to $110,000 per year, and the role is also eligible for variable compensation.
What education level is required?
A Bachelor's degree is required for this position.
How much experience is needed?
Candidates must have at least two years of working experience in an account management role, along with a proven track record of managing a high volume of accounts and meeting quotas.
Sample Interview Questions
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