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Ace Hardware Home ServicesRegional Manager, Field Growth and Brand Activation
Ace Hardware Home Services is launching a new field organization designed to connect home services with the broader Ace Retail network and build local community relationships…
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About This Role
Ace Hardware Home Services is launching a new field organization designed to connect home services with the broader Ace Retail network and build local community relationships that fuel business expansion. The company is currently hiring a Regional Manager, Field Growth and Brand Activation to build and direct a team of Brand Ambassadors who will act as local links between Ace retailers, homeowners, community partners, and the home services division. This…
Job Description
Ace Hardware Home Services is launching a new field organization designed to connect home services with the broader Ace Retail network and build local community relationships that fuel business expansion. The company is currently hiring a Regional Manager, Field Growth and Brand Activation to build and direct a team of Brand Ambassadors who will act as local links between Ace retailers, homeowners, community partners, and the home services division. This position offers a starting salary of $145,000 per year alongside bonus opportunities.
The person in this role will establish a repeatable recruiting pipeline, oversee onboarding and field certification, and foster a high-accountability culture focused on lead generation and revenue growth. Responsibilities include managing a geographically dispersed field team, guiding sales and relationship-building skills, partnering with branch leadership to ensure fast lead follow-up, and shaping a scalable operating model. The ideal candidate will also collaborate on three-year career architecture plans, execute local brand marketing initiatives, and use the field team as a testing ground for innovative lead-generation concepts.
Ace Hardware has served neighborhoods for over a century and operates Ace Hardware Home Services to provide residential maintenance and home repair solutions such as plumbing, heating, cooling, electrical, handyman services, and painting. The company promotes core values centered on winning, excellence, love, integrity, gratitude, humility, and teamwork.
Responsibilities
- Build and scale the Brand Ambassador field team across all markets
- Establish standard recruiting profiles, onboarding, field certification, and territory coverage models
- Lead, coach, and develop a geographically dispersed team of Brand Ambassadors using weekly scorecards and in-field evaluations
- Manage the growth funnel from initial brand activation and relationships to lead generation, bookings, completed jobs, and revenue
- Partner with branch leadership to ensure fast lead follow-up and strong operational handoffs
- Shape multi-year expansion strategies and operational playbooks as the program scales
- Collaborate with HR and the Head of Training to construct a three-year career path linking skill mastery and title progression
- Form authentic partnerships with local store owners, managers, community organizations, and referral partners
- Execute local marketing strategies, branded collateral, and community events to increase brand awareness
- Treat the field team as a testing ground for new lead-generation ideas, messaging, and customer experiences
Core Skills
Benefits
- Starting salary of $145,000 per year plus bonus opportunities
- 401(k) retirement savings plan with matching company contributions available on the first day
- Comprehensive health coverage including medical, dental, and vision insurance
- Company-paid short-term and long-term disability benefits
- Life insurance benefits for employees and dependents
- Warehouse merchandise discounts
- Paid time off and paid holidays
- Employee Assistance Program providing professional assistance for personal, legal, financial, work, childcare, and elder care support
- Career growth opportunities across multiple channels including plumbing, heating, cooling, electrical, and handyman services
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the salary for the Regional Manager, Field Growth and Brand Activation position?
The starting salary for this position is $145,000 per year, accompanied by bonus opportunities. Final compensation may vary based on education, experience, and market conditions.
What are the working arrangements for this job?
The posting specifies the employment type as full-time, but does not explicitly detail remote, hybrid, or on-site status beyond mentioning that the role involves building and leading a geographically dispersed field team.
What benefits are offered by Ace Hardware Home Services?
Employees have access to a 401(k) plan with matching company contributions starting on their first day, comprehensive health coverage, company-paid short- and long-term disability, life insurance, warehouse merchandise discounts, paid time off, and an Employee Assistance Program.
What does Ace Hardware Home Services do?
The company offers residential maintenance and home repair solutions, including plumbing, heating, cooling, electrical, handyman services, and painting, backed by a network of local stores and community relationships.
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