Opportunity at
FairMoneyRelationship Officer, Abia, Port Harcourt, Uyo
FairMoney is seeking a Relationship Officer to support its mission of building a leading mobile banking and point-of-sale platform for emerging markets. Founded in 2017 and…
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About This Role
FairMoney is seeking a Relationship Officer to support its mission of building a leading mobile banking and point-of-sale platform for emerging markets. Founded in 2017 and operating primarily in Nigeria, FairMoney offers a complete suite of financial services including current and savings accounts, debit cards, and POS solutions for merchants and agents. In this position, the selected individual will focus on acquiring new merchants, driving transaction finance revenue, and building…
Job Description
FairMoney is seeking a Relationship Officer to support its mission of building a leading mobile banking and point-of-sale platform for emerging markets. Founded in 2017 and operating primarily in Nigeria, FairMoney offers a complete suite of financial services including current and savings accounts, debit cards, and POS solutions for merchants and agents.
In this position, the selected individual will focus on acquiring new merchants, driving transaction finance revenue, and building lasting client relationships. The role requires executing sales strategies, conducting market research, negotiating contracts, and collaborating internally with the Marketing, Product, and Operations departments to ensure a smooth user experience.
This opportunity is well-suited for a dedicated sales professional with a background in business development who excels at managing multiple priorities independently. Candidates will join a diverse multicultural team spanning over 27 nationalities that is actively reshaping financial services across underserved communities.
Responsibilities
- Design and execute sales plans to bring in new merchants and drive revenue growth
- Spot emerging business prospects and formulate strategies to pursue them
- Foster and sustain strong client relationships to guarantee merchant loyalty and satisfaction
- Achieve or surpass monthly and quarterly sales quotas
- Perform market research to spot potential clients and industry shifts
- Create and present sales pitches to prospective clients
- Handle contract discussions and terms with merchants
- Collaborate with internal departments including Operations, Marketing, and Product to deliver a smooth customer journey
- Track and evaluate sales outcomes on an ongoing basis to suggest improvements
Requirements
- Minimum of two years of professional background in business development, sales, or comparable functions
- Strong interpersonal and communication abilities
- Effective closing and negotiation capabilities
- Capacity to operate autonomously and handle varied tasks simultaneously
- Familiarity with CRM platforms and Microsoft Office tools
Qualifications
- Possession of a Bachelor degree in Marketing, Business Administration, Communications, or a related discipline
- Background in the transaction finance sector
Core Skills
Benefits
- Private Health Insurance
- Performance Bonus
- Pension Plan
- Training and Development
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What are the core duties of the Relationship Officer?
The role involves developing sales strategies to acquire new merchants, negotiating contracts, building strong client relationships, conducting market research, and collaborating with internal teams to ensure a seamless customer experience.
What experience is required for this position?
Candidates must have at least two years of experience in sales, business development, or a similar role, along with strong communication, negotiation, and CRM proficiency.
Does the posting specify the salary for this role?
No, the job posting does not specify the salary for this position.
What is the recruitment process for this role?
The recruitment process consists of a 30-minute screening call with a recruitment team member, followed by a technical interview with the hiring manager lasting 30 to 60 minutes.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.
