Remote opportunity at
Atlean WorldRemote Dutch Bol.com Customer Advisor | Part-time or Full-time
Atlean World, an HR SaaS consultancy specializing in multilingual markets, is hiring a Dutch-speaking Customer Advisor to represent Bol.com. This remote position is open to individuals…
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About This Role
Atlean World, an HR SaaS consultancy specializing in multilingual markets, is hiring a Dutch-speaking Customer Advisor to represent Bol.com. This remote position is open to individuals living in Portugal who want to work for a multinational organization. In this role, successful candidates will assist customers and external sellers, resolve inquiries, and handle various account-related issues. This position is suitable for candidates with strong interpersonal abilities who possess native-level Dutch communication…
Job Description
Atlean World, an HR SaaS consultancy specializing in multilingual markets, is hiring a Dutch-speaking Customer Advisor to represent Bol.com. This remote position is open to individuals living in Portugal who want to work for a multinational organization. In this role, successful candidates will assist customers and external sellers, resolve inquiries, and handle various account-related issues.
This position is suitable for candidates with strong interpersonal abilities who possess native-level Dutch communication skills. The employer provides continuous training, professional advancement pathways, private health insurance, and free language instruction.
Responsibilities
- Address consumer inquiries and complaints by delivering effective resolutions
- Resolve difficulties concerning shipments, purchases, refunds, and payment transactions
- Serve as a primary contact for third-party sellers
- Explain digital products to customers
- Transfer unresolved inquiries to appropriate internal teams
Requirements
- Native-level proficiency in written and spoken Dutch
- Current residence in Portugal
- Availability to work according to rotating shift schedules
- Possession of an EU passport, EU ID card, or a Portuguese resident card
- Basic computer literacy
Qualifications
- High School Diploma
Core Skills
Benefits
- Private health insurance starting on the first day
- Complimentary Portuguese lessons
- Continuous training and career development opportunities
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this job remote?
Yes, the posting specifies that this is a remote work opportunity for individuals living in Portugal.
What language skills are required?
Candidates must have a native level of written and verbal communication skills in Dutch.
What is the salary for this position?
The salary for this role is not specified in the job posting.
What documents do I need to be eligible?
Applicants must have an EU passport, an EU ID, or a Portuguese resident card.
Sample Interview Questions
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