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ValatamRemote HR Manager - VA Retention, Performance & Culture
Valatam is a certified Great Place to Work organization that links global companies with bilingual talent from Latin America. The company is currently hiring a remote…
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About This Role
Valatam is a certified Great Place to Work organization that links global companies with bilingual talent from Latin America. The company is currently hiring a remote Human Resources Manager to lead internal HR strategy and operations focused on Virtual Assistant retention, performance management, and organizational culture. This position suits an experienced HR professional who can minimize preventable turnover, analyze employee data, resolve performance concerns, and oversee day-to-day human resources administration.…
Job Description
Valatam is a certified Great Place to Work organization that links global companies with bilingual talent from Latin America. The company is currently hiring a remote Human Resources Manager to lead internal HR strategy and operations focused on Virtual Assistant retention, performance management, and organizational culture.
This position suits an experienced HR professional who can minimize preventable turnover, analyze employee data, resolve performance concerns, and oversee day-to-day human resources administration. The role involves managing the HR team, implementing engagement initiatives, and aligning human resources procedures with overarching corporate goals.
Valatam operates as a fully remote workplace, offering the person in this position direct exposure to senior leadership.
Responsibilities
- Develop and execute initiatives to improve Virtual Assistant retention and track related performance indicators
- Examine resignation patterns and replacement requests to identify areas for improvement
- Design and distribute satisfaction surveys, then implement corrective action plans
- Supervise and coach the human resources team through individual meetings and performance reviews
- Manage employee performance concerns and client feedback, including improvement plans and complaints
- Create and present human resources reports containing actionable insights for leadership
- Establish, revise, and enforce company policies, standard operating procedures, and disciplinary actions
- Coordinate onboarding, offboarding, personnel records, and compensation administration
- Direct culture, engagement, recognition, and volunteering programs
- Streamline human resources workflows, tools, and processes for automation and standardization
Requirements
- Possess C1 or C2 fluency in English
- Bring three to five years of working background in human resources, people management, employee relations, or a related discipline
- Accumulate at least two years of experience in a leadership capacity
- Demonstrate strong analytical abilities to interpret employee data and trends
- Submit applications and resumes entirely in English
Qualifications
- Prior background working in the staffing, business process outsourcing, or outsourcing sector
- Hold a bachelor degree in human resources, psychology, business administration, or a related field
Core Skills
Benefits
- Hourly rate equivalent to approximately USD $2,000 per month, determined by experience
- Paid time off
- Performance bonuses
- Monthly medical insurance stipend upon meeting eligibility criteria
- Birthday and work-anniversary bonuses
- Gym and wellness allowance
- Unlimited online fitness classes
- Company events and Christmas celebrations
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this job remote?
Yes, the posting specifies that this is a fully remote role.
What is the salary for the HR Manager position?
The role offers an hourly rate equivalent to approximately USD $2,000 per month, based on experience.
What language requirements are there for applicants?
Candidates must have C1 or C2 fluency in English, and all applications and résumés must be submitted entirely in English to be considered.
What experience is needed for this role?
Applicants need three to five years of experience in human resources, people management, or employee relations, which must include at least two years in a leadership position.
Sample Interview Questions
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