Remote opportunity at
Navitus Health SolutionsRemote Specialty Pharmacy Technician (CPhT/ExCPT)
Lumicera Health Services, powered by Navitus Health Solutions, is expanding its team and seeks a remote Intake Specialist I for its specialty pharmacy operations. This full-time…
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About This Role
Lumicera Health Services, powered by Navitus Health Solutions, is expanding its team and seeks a remote Intake Specialist I for its specialty pharmacy operations. This full-time position involves processing new patient enrollments, managing patient care management and copay assistance details, and organizing billing data. The professional in this role communicates extensively via telephone and fax with patients, physicians, and other healthcare practitioners to gather clinical details, allergies, medication histories, and…
Job Description
Lumicera Health Services, powered by Navitus Health Solutions, is expanding its team and seeks a remote Intake Specialist I for its specialty pharmacy operations. This full-time position involves processing new patient enrollments, managing patient care management and copay assistance details, and organizing billing data. The professional in this role communicates extensively via telephone and fax with patients, physicians, and other healthcare practitioners to gather clinical details, allergies, medication histories, and payer information. Additional duties include accurately entering prescription data into the pharmacy software, managing assigned workflow queues, and assisting with prior authorization processes alongside insurance companies and providers. The role operates remotely, though applicants must live in specific states including Arizona, Arkansas, California, Colorado, Florida, Georgia, Illinois, Indiana, Iowa, Louisiana, Maryland, Michigan, Minnesota, Missouri, Nebraska, Nevada, New Jersey, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Tennessee, Texas, Utah, Virginia, Washington, or Wisconsin. Operating hours vary based on department needs, spanning Monday through Thursday from 8:00 AM to 7:00 PM and Friday from 8:00 AM to 6:00 PM (CST/CDT).
Responsibilities
- Place outbound telephone calls and answer inbound calls from specialty pharmacy patients, prescribers, and healthcare professionals
- Enroll new patients into specialty pharmacy services, including patient care management, copay assistance, and billing administration
- Contact physicians to acquire missing patient details, demographics, allergies, medication histories, comorbidities, and payer data
- Manage assigned workflow queues and accurately document all relevant information
- Translate prescription data into the pharmacy dispensing software for proper dispensing preparation
- Assist providers and insurance companies in navigating prior authorizations
- Comply with all applicable federal and state regulations and internal ethical standards
Requirements
- High school diploma or GED
- National CPhT certification and/or state pharmacy technician registration or licensure per the employee's state of residence
- Ability to work scheduled shifts during departmental operating hours
- Compliance with company compliance program objectives and federal and state laws
Qualifications
- Some college education
- Minimum of two years of experience working in a pharmacy support or healthcare setting
Core Skills
Benefits
- Health, dental, and vision insurance
- 20 days of paid time off
- Four weeks of paid parental leave
- Nine paid holidays
- 401(k) company match up to 5 percent with no vesting requirement
- Adoption assistance program
- Flexible spending account
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the pay rate for this position?
The pay range for this position is $20.00 to $21.96 per hour.
Is this position remote?
Yes, it is a remote role, but applicants must reside in one of the approved states: Arizona, Alabama, Arkansas, California, Colorado, Florida, Georgia, Illinois, Indiana, Iowa, Louisiana, Maryland, Michigan, Minnesota, Missouri, Nebraska, Nevada, New Jersey, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Tennessee, Texas, Utah, Virginia, Washington, or Wisconsin.
What are the working hours?
Hours of operation span from 8:00 AM to 7:00 PM Monday through Thursday and 8:00 AM to 6:00 PM on Friday, with shifts varying based on department needs.
What experience is needed to apply?
Applicants need a high school diploma or GED along with a national CPhT and/or registration or licensure required by their residing state. Having some college education and at least two years of pharmacy support or healthcare experience is preferred.
Sample Interview Questions
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