Remote opportunity at
AirtableRenewals Associate
Airtable provides a versatile platform combining a relational database, customized applications, automated workflows, and artificial intelligence, empowering over 500,000 organizations to construct vital business solutions. The…
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About This Role
Airtable provides a versatile platform combining a relational database, customized applications, automated workflows, and artificial intelligence, empowering over 500,000 organizations to construct vital business solutions. The sales team is currently seeking a remote Renewals Associate to take charge of the renewal cycle, manage client relationships, and mitigate churn. In this capacity, you will collaborate closely with internal partners, including Account Executives, Customer Success Managers, and the Deal Desk, to secure…
Job Description
Airtable provides a versatile platform combining a relational database, customized applications, automated workflows, and artificial intelligence, empowering over 500,000 organizations to construct vital business solutions. The sales team is currently seeking a remote Renewals Associate to take charge of the renewal cycle, manage client relationships, and mitigate churn.
In this capacity, you will collaborate closely with internal partners, including Account Executives, Customer Success Managers, and the Deal Desk, to secure on-time commitments and highlight expansion pathways. The position is well-suited for professionals experienced in post-sales environments who excel at negotiation and strategic process creation.
Responsibilities
- Manage and drive the entire renewals process alongside the account team to protect and improve customer contracts
- Contribute to building foundational operational processes and playbooks for this newly established position
- Communicate directly with decision-makers to identify customer needs, resolve obstacles, and secure timely renewals
- Maintain and report a rolling 90-day forecast for renewals within your assigned territory
- Negotiate and finalize renewal agreements alongside the legal team to match customer objectives
- Pinpoint upsell and cross-sell possibilities during renewals to foster account growth
Requirements
- Minimum of two years of quota-carrying experience in Post-Sales, Customer Success, or Account Management, preferably within an Enterprise SaaS setting
- Demonstrated ability in negotiating and closing large, intricate contracts
- Strong collaborative skills with internal cross-functional partners and customer-facing teams
- Familiarity with Enterprise SaaS applications and collaboration software
- Proven history of meeting individual and team performance metrics
Qualifications
- Eagerness and capability to scale business strategies by initiating new processes
- Growth mindset characterized by empathy, craftsmanship, and a proactive attitude
Core Skills
Benefits
- Opportunity to receive incentive compensation
- Comprehensive employee benefits package
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the location and remote policy for the Renewals Associate role?
This position is remote.
What is the salary for the Renewals Associate position?
For work locations in the San Francisco Bay Area, Seattle, Los Angeles, and New York, the on-target earnings range is $98,000 - $127,700 USD. For all other remote locations, the range is $88,000 - $115,400 USD.
What experience is required to apply?
Applicants must have at least two years of quota-carrying experience in Post-Sales, Customer Success, or Account Management, preferably in an Enterprise SaaS organization.
What does Airtable's platform do?
Airtable provides a platform that integrates a relational database, custom applications, automations, and AI to help organizations build workflows and applications tailored to their processes.
Sample Interview Questions
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