Remote opportunity at
FigureSales Operations Analyst
Figure is seeking a Sales Operations Analyst to support day-to-day sales functions within its blockchain-native capital marketplace. This remote, full-time position involves a combination of direct…
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About This Role
Figure is seeking a Sales Operations Analyst to support day-to-day sales functions within its blockchain-native capital marketplace. This remote, full-time position involves a combination of direct sales representative support, tactical execution, data integrity maintenance, and task automation. The chosen candidate will join a team of marketing and sales operations analysts, collaborating closely with marketing, sales leadership, and other cross-functional groups. Daily duties include acting as the primary point of contact…
Job Description
Figure is seeking a Sales Operations Analyst to support day-to-day sales functions within its blockchain-native capital marketplace. This remote, full-time position involves a combination of direct sales representative support, tactical execution, data integrity maintenance, and task automation. The chosen candidate will join a team of marketing and sales operations analysts, collaborating closely with marketing, sales leadership, and other cross-functional groups.
Daily duties include acting as the primary point of contact for Ops Console and Salesforce user support, managing account and lead assignments, triaging emails, building reports, and handling data integrity updates. The individual will serve as the initial response layer for feature feedback and production support bugs by filing Jira tickets, maintain documentation for operations tasks, and assist with building tasks in Salesforce such as page layouts and flows. Additional responsibilities encompass helping onboard and train users on new sales tools, cleaning data, building tools for the New Construction team, and executing quarterly efficiency projects.
Responsibilities
- Provide primary user support for Salesforce and the Ops Console by answering and resolving sales team inquiries
- Manage daily, weekly, and monthly operational tasks including data integrity updates, lead and account assignments, email triaging, and report creation
- Optimize current processes and automate manual workflows to improve efficiency
- File Jira tickets for production support bugs and feature feedback on behalf of the sales team
- Maintain thorough documentation for all operational tasks and sales processes
- Assist with the build side of sales operations including creating fields, list views, page layouts, and Flows
- Support the rollout, training, onboarding, and setup of new sales tools while monitoring adoption
- Build and maintain standardized dashboards and reports in Salesforce to track key performance indicators, pipeline health, and data integrity
- Execute routine data clean-ups and report notifications to support Salesforce administration and hygiene
- Complete quarterly projects designed to elevate the efficacy and efficiency of the sales team
- Help build out Salesforce tools intended for the New Construction team
Requirements
- At least one year of experience working in a Sales Operations capacity
- Hands-on experience using Salesforce
- Adhere to all data handling procedures and company security policies
- Complete mandatory security awareness training within required timeframes
- Promptly report any suspicious activity or suspected security incidents to the Security team
Qualifications
- Possession of a Bachelor's degree
- High attention to detail
- Strong verbal and written communication skills
- Ability to manage time effectively across multiple projects and work streams
- Strong analytical skills with the ability to thrive in a data-rich environment
- Experience collaborating with sales reps, business stakeholders, and cross-functional teams
- Ability to create comprehensive documentation of work
Core Skills
Benefits
- Base compensation range of USD 76,600 to 100,000 per year
- Five percent annual bonus target paid on a quarterly basis
- Company equity provided as Restricted Stock Units
- Comprehensive medical, vision, and dental coverage with 100 percent employer-paid premiums for employees and their dependents on select plans
- Company Health Savings Account, Flexible Spending Account, and Dependent Care Flexible Spending Account
- 401(k) and commuter benefits
- Employer-paid disability and life insurance
- Eleven observed holidays and a paid time off plan
- Up to 12 weeks of paid family leave
- Continuing education reimbursement
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the remote status and location for the Sales Operations Analyst position?
The position is remote and based in the United States.
What is the salary and compensation package for this role?
The base compensation range is USD 76,600 to 100,000 per year, accompanied by a 5 percent annual bonus target paid quarterly and company equity in the form of RSUs.
What experience is required to apply?
Applicants must hold a Bachelor's degree and have one or more years of experience working in a Sales Operations capacity, along with experience using Salesforce.
Will Figure sponsor work visas for this job?
No, Figure will not sponsor work visas for this position.
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