Remote opportunity at
GuidePoint SecuritySales Operations Specialist (Northwest)
GuidePoint Security is seeking a Sales Operations Specialist to support Account Executives and Regional Partners within a remote work environment. As a key contact for customer…
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About This Role
GuidePoint Security is seeking a Sales Operations Specialist to support Account Executives and Regional Partners within a remote work environment. As a key contact for customer interactions, this role involves facilitating sales and renewals, managing opportunities in Salesforce.com, handling order processing, and coordinating regional marketing events. Founded in 2011, GuidePoint Security is a rapidly growing, privately held value-added reseller specializing exclusively in information security, serving Fortune 500 companies, U.S. government…
Job Description
GuidePoint Security is seeking a Sales Operations Specialist to support Account Executives and Regional Partners within a remote work environment. As a key contact for customer interactions, this role involves facilitating sales and renewals, managing opportunities in Salesforce.com, handling order processing, and coordinating regional marketing events. Founded in 2011, GuidePoint Security is a rapidly growing, privately held value-added reseller specializing exclusively in information security, serving Fortune 500 companies, U.S. government agencies, and thousands of other organizations.
This position requires an individual who can manage multiple tasks in a fast-paced setting under strict deadlines while collaborating closely with internal teams such as accounting, contracts, and marketing. Professionals in this role will also assist in developing pricing strategies, responding promptly to inquiries, tracking pipeline forecasts, and maintaining vendor relationships. Up to 15% regional travel is required for the position.
Responsibilities
- Generate customer quotes, track opportunities, and handle order processing utilizing Salesforce.com
- Respond quickly to inquiries from both internal and external stakeholders
- Formulate creative pricing and payment solutions that balance client needs with company policies
- Act as a communication bridge between customers, vendors, and outside sales executives
- Build and maintain strong relationships with key clients and vendors
- Participate in regional forecast calls and conduct pipeline analysis to maintain accuracy
- Coordinate with accounting and contracts departments to track and process orders
- Assist the marketing team with planning regional events, securing venues, and managing invitations
Requirements
- High School Diploma or GED
- At least three years of experience in a sales support or customer service role
- Prior experience working with Customer Relationship Management software
- Intermediate proficiency with Microsoft Office and internet navigation
- Strong mathematical abilities to calculate discounts, margins, and percentages
- Willingness to learn and utilize AI-enabled tools
- Ability to maintain a flexible work schedule
Qualifications
- Associate degree or equivalent from a two-year college or technical school
- Previous background in the IT industry
- Prior experience with Salesforce.com
- Experience in technical sales or support and outbound calling
Core Skills
Benefits
- Group Medical Insurance options including a Zero Deductible PPO Plan or High Deductible Health Plan with HSA
- Employer HSA contributions in four equal quarterly installments for eligible plans
- Group Dental Insurance with employer-paid premiums for employees and partial coverage for families
- 12 corporate holidays and a Flexible Time Off program
- Allowances for mobile phone and home internet
- Retirement plan eligibility after two months at open enrollment
- Pet benefit option
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, the role features a remote workforce primarily based in the U.S., though some regional travel up to 15% is required.
What experience is required for this role?
Candidates must have a High School Diploma or GED, at least three years of experience in sales support or customer service, prior CRM experience, and solid math skills.
Does the posting specify the salary?
No, the salary is not stated in the job posting.
What applicant tracking system does the employer use?
The company uses Greenhouse Software as its applicant tracking system and Zoom Scheduler for HR screen request scheduling.
Sample Interview Questions
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