Opportunity at
SutherlandSales Team Manager
Sutherland is seeking a Sales Team Manager on-site in the Philippines to lead a team toward customer experience and revenue targets. The manager reviews calls, coaches…
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About This Role
Sutherland is seeking a Sales Team Manager on-site in the Philippines to lead a team toward customer experience and revenue targets. The manager reviews calls, coaches consultants, tracks attendance and engagement, and presents team results to clients when needed.
Job Description
Sutherland is seeking a Sales Team Manager on-site in the Philippines to lead a team toward customer experience and revenue targets. The manager reviews calls, coaches consultants, tracks attendance and engagement, and presents team results to clients when needed.
Responsibilities
- Coach consultants using call listening and behavioral feedback
- Run accountability discussions on attendance and performance
- Build team engagement activities to support morale
- Present team performance to clients as needed
Requirements
- At least 2 years of experience as a Team Manager
- Proven results across productivity, quality, customer experience and revenue metrics
- Strong stakeholder management, leadership and communication skills
Qualifications
- Sales operations background
- Ability to lead teams in a high-pressure, target-driven setting
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this a remote job?
No. The posting lists the role as on-site in the Philippines.
What employment type is it?
The posting is for a full-time position. No salary is stated.
What is the minimum experience?
Candidates need at least two years of experience as a Team Manager.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.