Remote opportunity at
TwilioSecurity Engineer, Incident Response
Twilio is hiring a Security Engineer, Incident Response to join their global Security Incident Response Team (SIRT). The company develops communication solutions and applications utilized by…
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About This Role
Twilio is hiring a Security Engineer, Incident Response to join their global Security Incident Response Team (SIRT). The company develops communication solutions and applications utilized by hundreds of thousands of businesses and millions of developers worldwide. In this remote position based in Ireland or the UK, the professional will lead technical responses to security events across global infrastructure and services. The ideal candidate will manage the entire security incident lifecycle,…
Job Description
Twilio is hiring a Security Engineer, Incident Response to join their global Security Incident Response Team (SIRT). The company develops communication solutions and applications utilized by hundreds of thousands of businesses and millions of developers worldwide. In this remote position based in Ireland or the UK, the professional will lead technical responses to security events across global infrastructure and services.
The ideal candidate will manage the entire security incident lifecycle, collaborate with R&D and business units, create standard operating procedures, and implement automation for threat mitigation. This role suits technical security professionals who possess experience in cloud environments and who want to drive incident remediation while mentoring team members.
Responsibilities
- Lead and support the response to security events and incidents across global infrastructure, services, and applications
- Document incidents and projects while authoring best practices, runbooks, and standard operating procedures
- Collaborate across teams to address challenges from a broad spectrum of threat actors and activities
- Drive post-incident improvements to elevate organizational security and reliability postures
- Manage the complete security incident lifecycle, participate in on-call rotations, and conduct root cause analyses
- Build relationships with internal stakeholders to deliver scalable technical security solutions
- Provide mentorship and support to foster long-term career growth within the team
Requirements
- Three or more years of security incident response experience in a production cloud environment
- Expertise in security issues, technologies, and service-oriented architectures
- Ability to leverage artificial intelligence for complex security incident response tasks and high-fidelity detections
- Hands-on experience with SIEM platforms, SOAR tools, and manual security process automation
- Experience working across technology stacks in AWS, GCP, or other major cloud platforms
- Strong written and verbal communication skills with the ability to influence at all organizational levels
Qualifications
- Experience implementing controls for AI model security and posture management against vulnerabilities like prompt injections and data poisoning
- Familiarity with generative AI and LLM security use cases for interpreting alerts and reducing false positives
- Ability to collect intrusion artifacts and forensically sound images to analyze malware, trojans, and source code
- Experience monitoring external vendor data and threat intelligence to defend against emerging risks
Core Skills
Benefits
- Competitive pay
- Generous time off
- Ample parental and wellness leave
- Healthcare coverage
- Retirement savings program
- Support for community volunteering and donation efforts
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Where is this position located?
This is a remote role based in Ireland or the U.K., though occasional travel may be required for project or team in-person meetings.
What are the primary experience requirements for this role?
Candidates must have at least three years of security incident response experience within a production cloud environment, along with expertise in SIEM platforms, SOAR automation, and major cloud platforms like AWS or GCP.
What compensation and benefits does Twilio offer?
The posting notes that offerings include competitive pay, generous time off, parental and wellness leave, healthcare, a retirement savings program, and support for volunteering and donations, though exact terms vary by location.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.
