Opportunity at
InMobiSenior Account Manager – Chicago
This full-time, on-site Senior Account Manager position in Chicago sits within the Direct and Programmatic Demand team at InMobi, a global technology company whose products include…
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About This Role
This full-time, on-site Senior Account Manager position in Chicago sits within the Direct and Programmatic Demand team at InMobi, a global technology company whose products include InMobi Advertising and the Glance consumer shopping platform. The role is paired with a dedicated Sales Manager inside a revenue pod and reports to the VP of Ad Sales. The person in this job looks after advertiser and agency accounts once a deal has…
Job Description
This full-time, on-site Senior Account Manager position in Chicago sits within the Direct and Programmatic Demand team at InMobi, a global technology company whose products include InMobi Advertising and the Glance consumer shopping platform. The role is paired with a dedicated Sales Manager inside a revenue pod and reports to the VP of Ad Sales.
The person in this job looks after advertiser and agency accounts once a deal has closed. Core work includes bringing new customers into InMobi and Glance ad systems, owning delivery and KPI results for every deal the pod sells, and acting as the client's main day-to-day contact. Quarterly planning for retention and expansion, plus oversight of revenue and margin, is also part of the job, as is spotting upsell and cross-sell chances that grow out of campaigns already running.
Results are measured two ways: shared revenue growth for the pod, and a separate individual upsell target tracked in Salesforce. Success depends on coordinating with creative, insights, ad operations, measurement and technical teams, escalating at-risk accounts early, and presenting clear data-based recommendations in client check-ins and reviews. Expect some travel for client meetings and events. The posting also describes a culture that values taking responsibility, staying curious and delivering results, with support for ongoing development.
Responsibilities
- Bring new advertiser customers onto InMobi and Glance ad platforms after the sale
- Manage delivery and KPI performance from start to finish for each deal sold by pod Sales Managers
- Serve as the account's day-to-day contact, covering retention plans and revenue and margin
- Set, pursue and log upsell and cross-sell targets across managed accounts in Salesforce
- Lead campaign analysis and hold regular client calls and quarterly reviews
- Coordinate creative, research, attribution, ad operations and specialist teams to execute campaigns
- Escalate at-risk accounts early, such as pacing issues or changes in client stakeholders
- Partner with the TAM group and operations staff to troubleshoot campaigns and liaise with DSPs, DMPs and measurement vendors
Requirements
- 8+ years in client success or account management, with 4-plus of them in digital or programmatic advertising
- Proven record of protecting account health and driving retention and growth in existing accounts
- Has held or helped meet an upsell or renewal target
- Comfortable working as one member of a paired account manager and seller team
- Comfortable using Salesforce, Excel and PowerPoint alongside analytics dashboards
- A bachelor's degree, or practical experience that stands in for one
Qualifications
- Hands-on experience with The Trade Desk, DV360 or Amazon DSP, a strong plus
- Track record handling agency and brand accounts while sharing strategy with a sales partner
- Strong analytical skills for spotting performance trends and turning data into client recommendations
- Ability to juggle several clients, campaigns and stakeholders and reprioritize quickly
Core Skills
Benefits
- Base pay plus an ESOP grant where the role qualifies
- Medical, dental and vision coverage, including an employer-matched HSA
- 401(k) with an employer match
- Paid vacation, sick leave, personal occasion time and company holidays
- Parental leave for maternity and paternity
- Flexible working hours
- Wellness stipend, daily lunch in the office and an employee assistance program
- Pet insurance and a pet-friendly office
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Where is this role located?
The role is on-site in Chicago, Illinois. The posting specifies Chicago as the base and says some travel is needed for client meetings and events.
What experience does the posting require?
It asks for 8+ years in client success or account management, four or more of them in digital or programmatic advertising. Hands-on DSP experience is a strong plus.
What is the salary?
The posting gives a base range between $140,500 and $175,000 USD and says it applies to California and New York offices. It gives no figure for Chicago.
Is this a full-time position?
Yes, the role is listed as full-time.
Where can I learn more about benefits?
The posting points readers to InMobi's careers page for more detail on benefits, values and culture.
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