Remote opportunity at
ANGISenior Analyst, Care
ANGI is seeking a Senior Analyst, Care to join its remote team on a full-time basis. Established in 1995 as Angie’s List and operating across eight…
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About This Role
ANGI is seeking a Senior Analyst, Care to join its remote team on a full-time basis. Established in 1995 as Angie’s List and operating across eight countries with nine brands, the company connects homeowners with service professionals and has handled over 300 million home projects. In this role, the professional will support the analytics roadmap for the Customer Care department by utilizing predictive modeling, data analysis, and visualization techniques. The…
Job Description
ANGI is seeking a Senior Analyst, Care to join its remote team on a full-time basis. Established in 1995 as Angie’s List and operating across eight countries with nine brands, the company connects homeowners with service professionals and has handled over 300 million home projects. In this role, the professional will support the analytics roadmap for the Customer Care department by utilizing predictive modeling, data analysis, and visualization techniques.
The position centers on optimizing the care function to enhance customer experience and drive revenue. The individual will collaborate with strategy, product, and operations units to examine performance metrics like cash collection, save rate, and customer churn. Responsibilities include building dashboards, defining project scopes with cross-functional partners, maintaining scalable data solutions, and identifying network growth opportunities. Candidates should be capable of translating complex metrics into actionable insights for non-technical stakeholders and leveraging artificial intelligence to streamline analytical workflows.
Responsibilities
- Partner with cross-functional stakeholders to align on project scopes, timelines, and analytical needs
- Examine network trend shifts to discover growth potential
- Apply advanced modeling methodologies to build predictive and prescriptive insights
- Translate complex data findings into understandable narratives and visual representations for non-technical audiences
- Build and maintain dashboards to track key performance indicators while exploring near real-time analytics solutions
- Maintain data validation standards and quality assurance practices
- Utilize artificial intelligence to optimize analytical workflows and process information
- Collaborate with data and product teams to uphold scalable data solutions
- Document findings, share insights with peers, and mentor junior colleagues
Requirements
- 5 or more years of analytical experience within a marketplace, e-commerce, or related industry
- Proficiency in SQL alongside data analysis instruments such as Python or R
- Expertise in data visualization software such as Power BI, Tableau, or Looker
- Proven capability in applying predictive modeling techniques to address business challenges
- Project management skills to handle multiple priorities in a fast-paced environment
- Familiarity with leveraging artificial intelligence to streamline analytical tasks
Qualifications
- Bachelor degree in Economics, Data Science, Statistics, Business, or a related field
Core Skills
Benefits
- Base salary ranging from $100,000 to $150,000 per year based on experience, performance, and geographic location
- Eligible for a year-end performance bonus and equity package
- Comprehensive medical, dental, and vision insurance
- Flexible vacation policy
- Retirement plan featuring a company match
- Pet discount plans
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, the source posting explicitly states that the role has a remote status.
What is the salary range for the Senior Analyst, Care role?
The base salary band ranges from $100,000 to $150,000 per year, depending on experience, performance, and geographic location.
What education is required for this job?
Applicants must hold a Bachelor's degree in Business, Statistics, Economics, Data Science, or a related field.
What additional compensation is offered beyond base salary?
The position is eligible for a year-end performance bonus and an equity package.
Sample Interview Questions
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