Remote opportunity at
GeminiSenior Associate, Fraud Operations
Gemini, a global cryptocurrency and Web3 platform established in 2014 by Cameron and Tyler Winklevoss, is seeking a Senior Associate, Fraud Operations to join its Risk…
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About This Role
Gemini, a global cryptocurrency and Web3 platform established in 2014 by Cameron and Tyler Winklevoss, is seeking a Senior Associate, Fraud Operations to join its Risk Engineering department. Operating across more than 70 countries, the organization aims to connect traditional finance with the expanding cryptoeconomy while providing secure and dependable digital asset products. This position centers on protecting the customer journey across various offerings, including the Exchange, Credit Card, Equities,…
Job Description
Gemini, a global cryptocurrency and Web3 platform established in 2014 by Cameron and Tyler Winklevoss, is seeking a Senior Associate, Fraud Operations to join its Risk Engineering department. Operating across more than 70 countries, the organization aims to connect traditional finance with the expanding cryptoeconomy while providing secure and dependable digital asset products.
This position centers on protecting the customer journey across various offerings, including the Exchange, Credit Card, Equities, Predictions, and Wallet services. Selected professionals will examine accounts to counter first, second, and third-party financial crimes such as payment instrument abuse, scams, and account takeovers. Candidates will collaborate with engineering, product, and data science teams to refine fraud detection mechanisms, balance customer friction with security measures, and deliver findings to leadership during weekly meetings. The position may necessitate extended working hours or on-call availability during critical fraud incidents.
Responsibilities
- Investigate financial crimes and scam activities across multiple product lines
- Analyze complex transaction datasets including ACH, debit, credit card, wallet activities, blockchain data, and device telemetry
- Communicate with customers to gather necessary background details regarding account incidents in order to reach accurate decisions
- Recognize trends in malicious activity and propose updates to rules, policies, and system features
- Evaluate customer journeys to minimize friction points caused by existing fraud controls
- Recommend enhancements to operational workflows based on professional expertise
- Create and deliver material investigation reports for leadership during weekly meetings
Requirements
- Three to five years of direct fraud investigative experience, including credit card and ACH fraud
- Two to five years of direct scam and account integrity investigative experience
- Familiarity with internet technologies like VPNs, account integrity systems, and device telemetry data
- Strong written and verbal communication skills
- Capability to make sound decisions within high-ambiguity settings
- Ability to balance empathy and skepticism while acknowledging incorrect decisions
Qualifications
- Bachelor of Arts or Bachelor of Science degree in accounting, finance, economics, or related fields, or equivalent practical experience
- Regional fraud familiarity covering the United States and Singapore
- Experience working with KYC, IDV, and transaction monitoring systems
Core Skills
Benefits
- Competitive starting pay
- Discretionary annual bonus
- New hire equity grant as a long-term incentive
- Comprehensive health plans
- 401K plan featuring company matching
- Paid Parental Leave
- Flexible time off
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the remote work policy for this role?
The posting indicates that the role is remote, though all employees are required to onboard in person at an office location. Gemini utilizes a hybrid work approach at hub offices for United States employees who live near a hub, while those living away from a hub are part of the remote workforce.
What is the compensation range for this position?
The hourly pay range is between $43.50 and $58.00 in the State of New York. This range excludes the discretionary bonus or equity package, and actual pay is determined by factors such as experience, skillset, job scope, and current market data.
What background is required to qualify?
Candidates must have a BA or BS in finance, economics, accounting, or a related field (or equivalent experience), along with 3 to 5 years of direct fraud investigative experience and 2 to 5 years of direct scam and account integrity investigative experience.
What employment type is this?
The position is full-time.
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