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Myriad360Senior Atlassian Architect (Remote)
Myriad360 is hiring a Senior Atlassian Architect to guide the creation, deployment, and enhancement of Enterprise Service Management technologies. This is a senior individual contributor position…
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About this role
Senior Atlassian Architect (Remote) at Myriad360 is a full-time role. Work arrangement: Remote. Location: Applicants in United States only. No salary is shown in this listing. It was posted on Oct 2, 2026. This listing is paused and not taking applications at the moment.
Job Description
Myriad360 is hiring a Senior Atlassian Architect to guide the creation, deployment, and enhancement of Enterprise Service Management technologies. This is a senior individual contributor position focused on guiding clients and internal groups through presales, technical discovery, system architecture, deployment, and ongoing optimization. The ideal candidate will blend deep technical knowledge of the Atlassian platform with practical experience in service management frameworks, workflow engineering, and solution consulting.
In this capacity, you will spearhead requirements workshops, draft technical specifications, design integrations with third-party software, and establish system governance models. The position involves collaborating closely with project management, engineering, sales, and managed services teams, as well as serving as a trusted advisor to client stakeholders. Qualified applicants must reside in the United States.
Myriad360 is recognized as an equal opportunity employer committed to cultivating an inclusive workplace and values transparency, mutual support, and personal accountability across its workforce.
Responsibilities
- Lead client discovery sessions and requirements workshops to outline scalable Atlassian architectures.
- Configure Jira and Jira Service Management projects, workflows, queues, SLAs, permissions, and automation.
- Develop Assets and CMDB data models, relationships, and lifecycle processes.
- Design integrations connecting Atlassian tools with identity providers, monitoring tools, and enterprise systems.
- Support sales pursuits through technical presentations, estimates, proposals, and statements of work.
- Guide data migration planning, validation, testing, and system cutover activities.
- Mentor junior architects, consultants, and platform administrators.
Requirements
- Must be based in the United States.
- 7+ years of experience designing, implementing, and optimizing Jira and Jira Service Management in complex environments.
- Practical expertise in ITIL-based service management and CMDB design.
- Hands-on background with workflows, request types, forms, SLAs, automation, dashboards, and reporting.
- Experience leading discovery, solution design, and technical implementations.
- Familiarity with APIs, webhooks, data mapping, authentication, and integration patterns.
- Ability to create architecture documents, process diagrams, data models, and implementation plans.
Qualifications
- Bachelor’s degree in Information Technology, Computer Science, Engineering, Business, or a related field, or equivalent experience.
- Atlassian Certified Expert, Atlassian Certified Consultant, or relevant Jira/Jira Service Management certifications.
- Experience with Confluence, Jira Product Discovery, Jira Operations, Atlassian Guard, and Advanced Roadmaps.
- Experience with Forge, ScriptRunner, REST APIs, Automation for Jira, or similar development tools.
- Experience with Microsoft Entra ID, Microsoft Teams, Okta, ServiceNow, Salesforce, Azure, AWS, or enterprise middleware.
Core Skills
Benefits
- Unlimited Paid Time Off (PTO)
- Incentive compensation plans for all employees
- Company-funded 401k contributions
- Zero-cost employer-covered health insurance
- Annual Bring Your Own Device reimbursement up to $500
- Paid Parental Leave
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the remote work policy for this position?
The position may be performed remotely, in a hybrid setup, or onsite depending on client and engagement needs. Occasional travel may be required for workshops, project meetings, or presentations.
Where must applicants be located?
Candidates must be based in the United States.
What salary does this position offer?
The posting states that the base salary in New York City is $175,000.00 with opportunities for profit-sharing bonuses and commissions, but notes that compensation in other geographies may vary.
What type of employment is this?
It is a full-time, senior individual contributor role.
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