Remote opportunity at
SonicWallSenior Collections Analyst
SonicWall is seeking a Senior Collections Analyst for a remote position. For over three decades, SonicWall has provided a partner-first cybersecurity portfolio to help small and…
Career Tools
About This Role
SonicWall is seeking a Senior Collections Analyst for a remote position. For over three decades, SonicWall has provided a partner-first cybersecurity portfolio to help small and medium-sized businesses, managed service providers, and IT teams consolidate security measures across hybrid environments. The enterprise delivers protection to organizations in more than 100 countries. In this role, the analyst takes charge of accounts receivable portfolios, manages high-value accounts, and executes collection strategies to…
Job Description
SonicWall is seeking a Senior Collections Analyst for a remote position. For over three decades, SonicWall has provided a partner-first cybersecurity portfolio to help small and medium-sized businesses, managed service providers, and IT teams consolidate security measures across hybrid environments. The enterprise delivers protection to organizations in more than 100 countries.
In this role, the analyst takes charge of accounts receivable portfolios, manages high-value accounts, and executes collection strategies to reduce bad debt risk and support cash flow. The position involves partnering with clients and sales teams to resolve billing disputes, analyzing aging reports, and tracking days sales outstanding targets. Ideal candidates possess strong analytical, negotiation, and problem-solving skills alongside extensive accounts receivable and finance operations experience.
Responsibilities
- Manage a portfolio of high-value accounts featuring complex collection needs
- Contact clients via phone, email, account reviews, and direct discussions to address overdue balances
- Set up payment arrangements and settlements adhering to company policies
- Escalate past-due accounts and recommend appropriate steps for resolution
- Review aging reports and collection metrics to identify risks and trends
- Generate regular reports detailing collection performance, disputes, bad debt risk, and projected cash receipts
- Investigate and settle invoice, pricing, and payment disputes with internal and external partners
- Contribute to process improvements, standard procedures, and cash application support
Requirements
- Six or more years of professional background in collections, accounts receivable, credit, or finance operations
- Familiarity with credit administration, cash application, and collection techniques
- Advanced proficiency in Microsoft Excel and financial reporting software
- Practical working experience utilizing the Oracle ERP system
- Strong written and verbal communication abilities
- Familiarity with e-billing portals
Qualifications
- Bachelor degree in Accounting or Business Administration
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, the posting explicitly designates this as a remote role.
What education is required for the Senior Collections Analyst role?
Applicants must hold a bachelor degree in Accounting or Business Administration.
What experience level is needed?
Candidates need six or more years of experience working in collections, accounts receivable, credit, or finance operations.
Does the posting specify the salary?
No, the salary is not stated in the job posting.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.