Remote opportunity at
Chorus InnovationsSenior Delivery Manager
Chorus Innovations seeks a Senior Delivery Manager to join its team on a full-time basis. The company develops an adaptive platform as a service used for…
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About This Role
Chorus Innovations seeks a Senior Delivery Manager to join its team on a full-time basis. The company develops an adaptive platform as a service used for mobile, desktop, text messaging, and interactive voice solutions that power biomedical research, public health agencies, and healthcare projects nationwide. In this role, the selected candidate will act as the operational owner for client accounts, guiding complex healthcare technology implementations from initial discovery through launch…
Job Description
Chorus Innovations seeks a Senior Delivery Manager to join its team on a full-time basis. The company develops an adaptive platform as a service used for mobile, desktop, text messaging, and interactive voice solutions that power biomedical research, public health agencies, and healthcare projects nationwide. In this role, the selected candidate will act as the operational owner for client accounts, guiding complex healthcare technology implementations from initial discovery through launch and stabilization. Responsibilities include translating contractual scopes and client priorities into structured delivery plans, coordinating cross-functional teams, managing delivery governance, and leading backlog readiness. This position suits professionals experienced in driving software implementations through ambiguity while collaborating closely with Product, Design, Engineering, Data, and Clinical Solutions groups. The anticipated base salary for this position is $120,000 to $135,000 per year in the Los Angeles market, with actual offers determined by skills, location, and experience. Additional compensation components may include performance bonuses, stock options, and benefits.
Responsibilities
- Serve as the primary day-to-day delivery owner for assigned client accounts to provide visibility into status, priorities, roadblocks, and next steps.
- Manage the operational rhythm of accounts through status updates, internal team meetings, risk tracking, and escalation handling.
- Lead discovery sessions with internal stakeholders and clients to produce actionable workflow decisions, business rules, and requirements.
- Convert contractual scopes, technical inputs, and product requirements into sequenced, feasible delivery plans.
- Establish account governance including risk logs, decision trackers, and recurring communication cadences.
- Partner with engineering and product teams to refine epics, user stories, and acceptance criteria for a prioritized backlog.
- Coordinate user acceptance testing, launch checklists, training preparation, and post-launch hypercare support.
Requirements
- Have at least 5 years of professional experience in implementation leadership, project management, delivery management, client delivery, or consulting within SaaS, technology, public sector, or healthcare environments.
- Demonstrate proven experience managing complex, multi-stakeholder software deployments from planning phases to launch.
- Possess strong client-facing communication abilities to establish clarity and manage expectations.
- Show familiarity with agile delivery methods, sprint planning, backlog refinement, and tools such as Jira.
Qualifications
- Prior background working within government technology, public health, behavioral health, Medicaid, or healthcare delivery domains.
- Familiarity with clinical workflows, care coordination, case management, interoperability, or data migration concepts.
- Experience assisting enterprise or public sector clients with intricate governance structures.
- Knowledge of contract-to-scope mapping, resource forecasting, budget tracking, or utilization management.
Core Skills
Benefits
- Full medical, dental, vision, and life insurance coverage
- 401(k) plan participation
- Company stock options
- Unlimited paid vacation
- Performance bonuses
- Employer support for skill and career development
- Company events and outings
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the salary for the Senior Delivery Manager role?
The anticipated base salary ranges from $120,000 to $135,000 per year in the Los Angeles market, with actual offers depending on experience, skills, and location.
What are the core requirements for this position?
Candidates must have five or more years of experience in delivery management, project management, or implementation leadership within technology, healthcare, the public sector, or SaaS environments.
What benefits does Chorus Innovations offer?
The company provides full medical, dental, vision, and life insurance, a 401(k) plan, stock options, unlimited paid vacation, performance bonuses, and career development support.
How do applicants request disability accommodations during the hiring process?
Applicants can request reasonable accommodations by emailing careers@joinchorus.com to discuss their needs.
Sample Interview Questions
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