Remote opportunity at
PindropSenior Director, People Operations
Pindrop is seeking a Senior Director, People Operations to shape and scale the human resources infrastructure at a fast-growing cybersecurity enterprise. The company specializes in continuous…
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About This Role
Pindrop is seeking a Senior Director, People Operations to shape and scale the human resources infrastructure at a fast-growing cybersecurity enterprise. The company specializes in continuous identity verification and trust platforms across voice, video, and digital interactions. This is a foundational, builder-oriented position rather than a routine maintenance role, designed for an experienced professional energized by complexity and infrastructure development. The person in this role will function as the operational…
Job Description
Pindrop is seeking a Senior Director, People Operations to shape and scale the human resources infrastructure at a fast-growing cybersecurity enterprise. The company specializes in continuous identity verification and trust platforms across voice, video, and digital interactions. This is a foundational, builder-oriented position rather than a routine maintenance role, designed for an experienced professional energized by complexity and infrastructure development. The person in this role will function as the operational engine of the People team, establishing critical systems to support business expansion with precision and compliance.
The successful candidate will take full ownership of core human resources infrastructure, encompassing the system of record, domestic and international payroll, global benefits administration, compliance oversight, immigration processes, and external audits. Operating as a key cross-functional partner to Finance, Legal, IT, and executive leadership, this individual will balance operational speed with extreme accuracy. Responsibilities include optimizing the HRIS platform, automating workflows, and building repeatable standard operating procedures. This role suits a seasoned leader with a track record of scaling operations in high-growth technology environments who thrives on solving intricate organizational challenges and building durable systems for the future.
Responsibilities
- Design, document, and maintain comprehensive standard operating procedures for every human resources operations workflow, ensuring scalability and audit readiness.
- Lead the ongoing optimization, configuration, and integration of the UKG Ready platform to eliminate data quality issues and improve reporting reliability.
- Direct end-to-end domestic and international payroll operations, ensuring error-free execution and alignment with finance reporting.
- Manage global benefits programs, annual renewal cycles, 401k plan administration, and total rewards communication strategies.
- Oversee state and federal regulatory compliance, multi-state employment law, customer security audits, and immigration filings in partnership with outside counsel.
- Direct pre-employment operations, background screening, and onboarding governance while leading and developing the human resources operations team.
Requirements
- At least 7 years of progressive human resources operations experience, with a minimum of 5 years in a senior leadership role at a scaling technology company.
- Deep, hands-on expertise with human resources information systems, specifically implementing, configuring, and optimizing platforms like UKG Ready.
- Proven ownership of multi-state compliance, payroll administration, international benefits programs, and 401k plan management.
- Direct experience handling immigration programs including H-1B and green card sponsorships alongside external legal counsel.
- Demonstrated success managing external audits such as 401k reviews, customer compliance audits like SOC 2 or ISO equivalents, and regulatory filings.
Qualifications
- Familiarity with artificial intelligence-enabled human resources tools and automation strategies.
- Experience designing total rewards communication strategies and building employee-facing compensation transparency.
- PHR, SPHR, SHRM-CP, or SHRM-SCP certification.
Core Skills
Frequently Asked Questions
What is the employment type for the Senior Director, People Operations?
The position is full-time.
What is the remote work policy for this role?
The posting states that the position is on-site, though specific location details are not provided.
What is the salary range for this position?
The job posting does not specify a salary range.
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