Opportunity at
FreshworksSenior Director, Sales – North America Verticals
This senior sales leadership position manages North America vertical selling for Freshworks in three markets: manufacturing, state, local and education (SLED), and federal government, with Canadian…
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About This Role
This senior sales leadership position manages North America vertical selling for Freshworks in three markets: manufacturing, state, local and education (SLED), and federal government, with Canadian coverage included. The role reports to the SVP and GM of America's Sales and oversees three sales teams plus their managers. The mandate is to design a plan that accelerates growth in these specialized areas and to build a repeatable operating model that accounts…
Job Description
This senior sales leadership position manages North America vertical selling for Freshworks in three markets: manufacturing, state, local and education (SLED), and federal government, with Canadian coverage included. The role reports to the SVP and GM of America's Sales and oversees three sales teams plus their managers. The mandate is to design a plan that accelerates growth in these specialized areas and to build a repeatable operating model that accounts for each market's buying norms and purchasing rules.
Responsibilities include developing and mentoring the managers of each vertical, owning results across pipeline creation, forecasting, deal delivery, team output and quota attainment, and enforcing sharp reviews and forecast accuracy. The leader steps in as an executive sponsor on large opportunities and helps teams navigate longer, multi-party sales cycles that keep growing in size. Coordination spans marketing, solutions teams, customer success, services delivery, channel partnerships, revenue operations, finance and product, and insights from the field flow back to product and go-to-market executives.
The posting seeks a person who has led sales leaders, scaled enterprise software sales groups and worked in public-sector or other complicated vertical markets. Ability to engage top executives and senior government or public-agency decision makers is required, as is a balance between long-range planning and hands-on execution in a fast-moving setting. Growing a high-growth SaaS business or moving a company upmarket is a strong advantage. The position is on-site, with base pay between $288,320 and $356,160, and eligibility for variable pay and equity.
Responsibilities
- Lead vertical selling in North America for manufacturing, SLED and federal government.
- Mentor and develop the leaders of each vertical.
- Create and deliver a vertical sales plan that supports North American and enterprise targets.
- Be accountable for pipeline, forecasts, deal execution, productivity and quota results.
- Design a scalable operating structure spanning three vertical teams.
- Act as executive sponsor on pivotal deals.
- Set strict review and forecasting practices across the organization.
- Hire, keep and grow top sales leaders and representatives.
- Cultivate channel, technology and ecosystem alliances.
- Relay market insights to product and go-to-market leadership.
Requirements
- Experience leading sales leaders and scaling enterprise SaaS sales organizations.
- Knowledge of how government and other intricate industry buyers purchase and procure.
- Credibility with C-suite leaders, government officials and public-agency decision makers.
- Able to pair big-picture planning with practical, hands-on delivery in a rapidly moving setting.
- Strong cross-functional leadership and the ability to influence across complex organizations.
Qualifications
- Background in a rapidly growing SaaS company, or experience taking an organization upmarket.
Core Skills
Benefits
- Eligibility for variable pay and equity.
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Where is this role based?
The posting covers the US and Canada and does not name a single office. The listing is marked as on-site.
Who does this role report to?
The role reports directly to the SVP and GM of America's Sales.
What is the base salary?
Base pay is $288,320 to $356,160, with variable compensation and equity also available.
How many years of experience are required?
The posting does not state a number of years. It asks for a leader who has led leaders and scaled enterprise SaaS sales organizations.
How do I apply?
The posting does not describe an application process.
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