Remote opportunity at
FullscriptSenior Growth Lead (Patient Experience)
Fullscript operates a prominent health technology platform utilized by over 125,000 practitioners and more than 10 million patients to coordinate care, manage treatment plans, and access…
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About This Role
Fullscript operates a prominent health technology platform utilized by over 125,000 practitioners and more than 10 million patients to coordinate care, manage treatment plans, and access high-quality supplements. The company is currently hiring a Senior Growth Lead to direct the growth strategy centered specifically around the patient experience. In this position, you will oversee patient activation, engagement, retention, and conversion metrics, while building experimentation roadmaps that balance business profitability with…
Job Description
Fullscript operates a prominent health technology platform utilized by over 125,000 practitioners and more than 10 million patients to coordinate care, manage treatment plans, and access high-quality supplements. The company is currently hiring a Senior Growth Lead to direct the growth strategy centered specifically around the patient experience. In this position, you will oversee patient activation, engagement, retention, and conversion metrics, while building experimentation roadmaps that balance business profitability with patient trust.
This role requires an individual who combines high-level strategic vision with hands-on execution. You will guide a growth marketing team and partner extensively across product, design, engineering, brand, analytics, and commercial departments to streamline the purchasing journey and eliminate adoption hurdles. The ideal candidate brings strong analytical skills, messaging judgment, and a disciplined builder mindset to structure operational workflows in an ambiguous environment.
Responsibilities
- Own growth strategy and performance across patient activation, conversion, retention, and lifecycle engagement
- Manage the growth marketing team by establishing goals, ownership, and performance expectations
- Lead cross-functional go-to-market planning for product launches, partnerships, and expansion initiatives
- Define and operationalize growth key performance indicators, reporting frameworks, and review cadences
- Collaborate with product, design, engineering, brand, lifecycle, analytics, and commercial teams to remove purchasing barriers
- Develop positioning, messaging directions, and value narratives alongside marketing and creative teams
- Build and prioritize experimentation roadmaps across organic, referral, lifecycle, partnership, and conversion channels
- Utilize cohort analysis, funnel metrics, and customer research to guide strategic decisions
- Establish scalable operating workflows to enhance execution velocity
- Influence executive stakeholders regarding growth priorities and investment decisions
Requirements
- Have 8 or more years of experience across growth, growth product management, growth marketing, or related roles
- Bring experience managing and developing growth marketing teams while leading complex cross-functional initiatives
- Demonstrate a track record of defining growth strategy and driving measurable improvements in ecommerce conversion, average order value, repeat purchases, and profitable growth
- Possess experience leading go-to-market initiatives for product launches, partnerships, or business expansion with clear accountability for results
- Exhibit strong analytical skills including cohort analysis, funnel measurement, experimentation, and performance reporting
- Show sound positioning and messaging judgment with past experience partnering with marketing and creative teams
Qualifications
- Experience working in healthcare, HealthTech, or other regulated industries
- Experience utilizing artificial intelligence and automation to improve growth analysis, experimentation, and execution
Core Skills
Benefits
- Generous paid time off and competitive pay
- RRSP match program for financial health
- Flexible benefits package and workplace wellness program
- Training budget and company-wide learning initiatives
- Discounts on the Fullscript product catalog
- Option to work remotely or choose an office workspace under the Wherever You Work Well philosophy
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, this role is remote. Fullscript operates under a wherever you work well philosophy that allows team members to work from home, in an office, or a mix of both.
What is the employment type?
The posting specifies that this is a full-time position.
What is the salary for this role?
The job posting does not specify the salary for this role.
How do I apply for this position?
Applicants are instructed to apply directly through the Fullscript careers page.
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