Remote opportunity at
Cosuno(Senior) Implementation Consultant (m/w/d)
Cosuno is a Berlin-based technology company founded in 2019 that develops artificial intelligence solutions for the construction industry. Backed by investors such as Cherry Ventures and…
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About This Role
Cosuno is a Berlin-based technology company founded in 2019 that develops artificial intelligence solutions for the construction industry. Backed by investors such as Cherry Ventures and Spark Capital, the company helps general contractors manage subcontractor tenders and data analysis. To support its growth across sales, customer success, and marketing, Cosuno is establishing a dedicated consulting team and seeks a Senior Implementation Consultant. In this remote position, you will manage new…
Job Description
Cosuno is a Berlin-based technology company founded in 2019 that develops artificial intelligence solutions for the construction industry. Backed by investors such as Cherry Ventures and Spark Capital, the company helps general contractors manage subcontractor tenders and data analysis. To support its growth across sales, customer success, and marketing, Cosuno is establishing a dedicated consulting team and seeks a Senior Implementation Consultant.
In this remote position, you will manage new clients immediately after contract signing, guiding them to productive software usage within their first 90 days. Your responsibilities include conducting kickoff sessions, training procurement and estimating teams, ensuring initial tenders are launched, and handling complex implementations across multiple locations or corporate entities. You will manage numerous clients simultaneously, ranging from small family businesses to large general contractors, and report directly to the head of the consulting team.
Successful candidates demonstrate ownership, speed, drive, and low ego, preferring to plan backward from goals rather than deliver standard product demonstrations. The role is well-suited for individuals who enjoy convincing skeptics, communicating equally well with estimators and executives, and keeping track of multiple parallel accounts. The hiring process consists of an initial conversation with the Head of Customer Success, a meeting with the head of the consulting team, a case study with team members, and a reference check.
Responsibilities
- Manage new clients directly after contract signing and drive them to productive platform usage within 90 days
- Lead kickoff meetings to establish project scope, identify active users, and set timelines
- Train procurement, cost estimation, and project management teams on software usage
- Monitor client activation progress and intervene early if accounts fall behind schedule
- Handle complex software rollouts involving multiple sites, business entities, and system landscapes
- Collaborate on shaping internal consulting workflows and processes
Requirements
- Minimum of one year of direct professional experience owning customer software implementations in roles such as implementation consultant, onboarding manager, or customer success manager with an onboarding focus
- Demonstrated track record of handling multiple parallel clients with measurable go-live or activation metrics
- Proficiency in conducting online and in-person training workshops
- Native-level fluency in German
- Experience managing implementations for clients with multiple locations, entities, or systems for senior-level applicants
Qualifications
- Good command of the English language
- Prior background working in construction, real estate, or vertical SaaS sectors
- Familiarity with artificial intelligence tools
Core Skills
Benefits
- Opportunity to help build and shape a brand new consulting team from inception
- Direct impact on client retention and business growth
- Professional development pathways moving from implementation consultant to senior levels through complex client projects
- Regular one-on-one sessions and an open feedback culture
- Permanent employment contract equipped with modern hardware
- Participation in online and offline company and team events
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, the role is remote within the European Union, with a preference for candidates based in Berlin-Kreuzberg.
What are the core experience requirements?
Applicants must have at least one year of experience owning software implementations for clients, typically in B2B SaaS, along with a track record of handling multiple parallel accounts and native-level German language skills.
What is the interview process like?
The application process includes a 45-minute discussion with the Head of Customer Success, a 30-minute talk with the head of the consulting team, a realistic case study involving a new client, and a reference check.
What employment type is this?
The posting specifies full-time employment with a permanent contract.
What salary does Cosuno offer for this role?
The provided job posting does not specify the salary details.
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