Opportunity at
SallaSenior Integration Support Specialist
This Senior Integration Support Specialist role at Salla focuses on linking the company's ecommerce SaaS platform with partners and outside systems. The specialist works with cross-functional…
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About This Role
This Senior Integration Support Specialist role at Salla focuses on linking the company's ecommerce SaaS platform with partners and outside systems. The specialist works with cross-functional colleagues to design and refine integrations, helping clients extract more value from the software and run their businesses more efficiently. The listing describes the work as architecting integration solutions that are scalable, efficient and aligned with recognised practice. Integrations connect the platform to outside…
Job Description
This Senior Integration Support Specialist role at Salla focuses on linking the company's ecommerce SaaS platform with partners and outside systems. The specialist works with cross-functional colleagues to design and refine integrations, helping clients extract more value from the software and run their businesses more efficiently. The listing describes the work as architecting integration solutions that are scalable, efficient and aligned with recognised practice.
Integrations connect the platform to outside systems including ERP software, CRM tools, payment processors and other third-party apps. The specialist designs and maintains dependable APIs for exchanging data and keeping systems interoperable, and works with internal teams to set API specifications that meet industry norms. Authentication and authorisation must be secure, protecting privacy and data integrity.
Day-to-day tasks include testing API integrations for correct behaviour, data accuracy and error handling, tailoring workflows to clients' requirements while preserving scalability, and resolving integration faults quickly. The specialist advises clients and internal teams on integration practice and troubleshooting, writes and keeps up documentation for APIs and fault guides, and manages API versioning and upgrades while preserving backward compatibility where needed.
The role also covers tuning API speed, scale and dependability using cache layers, traffic distribution and resilient error handling, tracking developments in ecommerce integration, and recommending tools that could strengthen integration capability. The listing expects four-plus years as an integration engineer, ideally within ecommerce or SaaS, plus a bachelor's-level degree or higher, strong API design skills, and experience with REST, SOAP, webhooks, OAuth 2.0 and JWT. Mentoring junior colleagues is expected. The role is on-site, and no salary is stated.
Responsibilities
- Design and build integration architectures that link the ecommerce platform to ERP software, CRM tools, payment processors and third-party systems
- Create and look after dependable interfaces for moving data, agreeing specs with internal teams
- Test API integrations for correct behaviour, data accuracy and error handling
- Adapt integration workflows to client requirements while keeping them scalable and reliable
- Resolve integration faults promptly and advise clients and internal teams on troubleshooting
- Write and keep current the manuals for integration workflows, interfaces and fault-finding
- Manage API versioning and upgrades while keeping backward compatibility where needed
- Put secure authentication and authorisation in place for API endpoints
- Raise API speed, growth headroom and dependability with cache layers, traffic balancing and robust error management
- Coordinate with product managers and engineers so integration work supports product goals
Requirements
- A bachelor's-level qualification or higher in computing, IT or a neighbouring discipline
- Four years minimum working as an integration engineer, ideally within online retail or SaaS
- Strong grasp of API design principles and patterns
- Command of REST and SOAP interfaces, webhooks, message queues and related web-service tech
- Hands-on experience with OAuth 2.0, JWT and OpenID Connect
- Knowledge of API security, including encryption, tokenisation and identity management
- Strong communicator who works well across functions and can explain engineering ideas to business audiences
- Experience guiding less senior colleagues
Qualifications
- Hands-on time with storefront platforms and their interfaces, such as Shopify, Magento or WooCommerce
- Working knowledge of frequently used outside interfaces, like payment processors and shipping carriers
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What does the role involve?
The role designs and maintains integrations between Salla's ecommerce platform and external systems, including APIs, testing, troubleshooting and documentation.
How much experience is required?
The listing expects four-plus years as an integration engineer, ideally within ecommerce or SaaS, plus a bachelor's-level degree or higher.
Which technologies are named?
The listing names RESTful APIs, SOAP, webhooks, OAuth 2.0, JWT and OpenID Connect, along with ecommerce platforms and third-party payment and shipping APIs.
Is a salary listed?
The listing does not specify a salary or describe how to apply. It lists the role as on-site.
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