Opportunity at
CareemSenior IT Infrastructure Engineer II
Careem is hiring a Senior IT Infrastructure Engineer II in Lahore. The role is hands-on and on site, with four office days a week for full-time…
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About This Role
Careem is hiring a Senior IT Infrastructure Engineer II in Lahore. The role is hands-on and on site, with four office days a week for full-time staff. The engineer builds and runs the company's networking, server, telephony and end-user device platforms across its offices and data centre, and must be able to explain technical matters to business stakeholders as well as to specialists. On networking, the engineer would configure and…
Job Description
Careem is hiring a Senior IT Infrastructure Engineer II in Lahore. The role is hands-on and on site, with four office days a week for full-time staff. The engineer builds and runs the company's networking, server, telephony and end-user device platforms across its offices and data centre, and must be able to explain technical matters to business stakeholders as well as to specialists.
On networking, the engineer would configure and run office networks built on Cisco Meraki hardware, manage MPLS circuits and WAN links for offices and the data centre, roll out Peplink SD-WAN and failover setups, and diagnose latency and outage problems. In the data centre, they would run server clusters, administer VMware environments, and handle backup, disaster recovery tests and restores.
Voice work covers SIP and PRI gateways and contact centre infrastructure. Endpoint and identity work covers device management covering JumpCloud plus Microsoft and Apple Business Manager, secure access and zero-trust rules through Zscaler, and Google Workspace administration. Client engineering includes standardising and imaging Windows and Mac fleets, deploying single sign-on, building API links between systems and patching endpoints and servers.
The engineer is expected to find and build automation across IT operations, such as triaging tickets, alerting, reporting and provisioning scripts. They also apply ITIL practice to incidents, problems, changes and requests, track domains, SSL certificates and software licences, keep diagrams and procedures current, and communicate clearly during outages and rollouts.
Responsibilities
- Configure and manage Cisco Meraki networks, MPLS links and WAN connections
- Deploy and support Peplink SD-WAN and failover solutions
- Run data centre server clusters, VMware environments and disaster recovery
- Support SIP and PRI voice gateways and contact centre systems
- Administer MDM, Zscaler and Google Workspace, and set up single sign-on
- Build automation scripts and AI-driven tooling to reduce manual work
- Apply ITIL practice and manage domains, SSL certificates and licences
Requirements
- Hands-on experience administering Cisco Meraki networks
- Strong background in data centre server clusters and VMware
- Track record installing and maintaining Peplink equipment
- Understanding of voice gateway technology and telephony troubleshooting
- Working knowledge of MPLS and WAN management
- Experience with MDM tooling such as JumpCloud, Zscaler and Windows Autopilot, plus Apple device enrolment
- Proficiency in one scripting language, such as PowerShell, Python or Bash
Qualifications
- Working knowledge of ITIL foundations covering incidents, problems, changes and service requests
- Experience with contact centre infrastructure and Windows or Mac client engineering
Core Skills
Benefits
- Four office days a week and one day from home
- Work remotely from abroad for up to 30 days a year, and vacation days are unlimited
- Healthcare cover and fitness reimbursements for gyms, health clubs and classes
- Chances to learn and develop alongside a community of colleagues
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Where is the role based?
Lahore, on site, with four office days a week and one day from home for full-time staff.
What salary is offered?
The posting does not specify a salary.
Are specific certifications required?
No specific certifications are listed. ITIL foundation principles and scripting skills are required.
Does the role involve automation?
Yes, the engineer is asked to find and implement AI and automation opportunities and to build scripts that reduce manual work.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.
