Remote opportunity at
Beacon BiosignalsSenior IT Specialist
Beacon Biosignals is seeking a Senior IT Specialist to join its IT and SRE team, reporting to the Head of Reliability and Security Engineering. This remote…
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About This Role
Beacon Biosignals is seeking a Senior IT Specialist to join its IT and SRE team, reporting to the Head of Reliability and Security Engineering. This remote role involves ensuring the security, availability, and reliability of company-wide infrastructure. Beacon Biosignals operates an at-home EEG platform for clinical development and precision diagnostics in neurology, psychiatry, and sleep disorders. The Senior IT Specialist will serve as the primary administrator for Google Workspace, handle…
Job Description
Beacon Biosignals is seeking a Senior IT Specialist to join its IT and SRE team, reporting to the Head of Reliability and Security Engineering. This remote role involves ensuring the security, availability, and reliability of company-wide infrastructure.
Beacon Biosignals operates an at-home EEG platform for clinical development and precision diagnostics in neurology, psychiatry, and sleep disorders. The Senior IT Specialist will serve as the primary administrator for Google Workspace, handle day-to-day Salesforce administration alongside business stakeholders, and oversee compliance platforms and MDM systems. Additionally, the individual in this role will design automated onboarding, role-change, and offboarding workflows from scratch, while building self-service tools to reduce ticket volume.
The position is suited for a professional who demonstrates curiosity, a bias toward simplicity, a self-service mindset, and deep empathy for colleagues and patients. While the company offers a first-class remote work experience through asynchronous practices, optional in-person office hubs are located in New York, Boston, and Paris.
Responsibilities
- Design and maintain automated onboarding, role-change, and offboarding workflows from the ground up
- Build and maintain self-service tools, documentation, and request workflows to allow employees to resolve common needs independently
- Track metrics such as onboarding time, adoption rates, error rates, and ticket deflection to improve automation systems
- Administer Google Workspace security policies, organizational units, sharing controls, and licenses
- Provide daily user administration for Salesforce, including account provisioning, permission sets, role hierarchies, and basic configuration
- Coordinate IT procedures for employee transitions to ensure rapid and accurate access adjustments
- Troubleshoot complex application, network, system, and device problems to maintain productivity
- Manage endpoint compliance via the mobile device management platform and maintain single sign-on and identity integrations
- Collaborate across teams to determine technical requirements and execute improvements
- Document and implement IT procedures, policies, and runbooks
Core Skills
Benefits
- Base salary between USD 135,000 and 155,000 per year
- Equity
- Paid time off
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the location and remote work policy for this role?
This is a remote position utilizing robust asynchronous work practices. In-person office hubs are also available in Boston, New York, and Paris.
What is the salary range for the Senior IT Specialist?
The base salary ranges from USD 135,000 to 155,000 per year, determined by experience, skills, and location, with total compensation also including equity and paid time off.
Who does this position report to?
The Senior IT Specialist is part of the SRE Team and reports to the Head of Reliability and Security Engineering.
Sample Interview Questions
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