Opportunity at
DeliverooSenior National Account Manager
UKI Commercial at Deliveroo is recruiting a Senior National Account Manager in London. This is a full-time, office-based job within the National Accounts unit. The holder…
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About This Role
UKI Commercial at Deliveroo is recruiting a Senior National Account Manager in London. This is a full-time, office-based job within the National Accounts unit. The holder oversees the everyday relationship with a group of the business's largest restaurant clients, applying performance data to help them expand sales and improve how they operate. The person in this seat becomes the main consultant for every partner in the portfolio. Duties include chairing…
Job Description
UKI Commercial at Deliveroo is recruiting a Senior National Account Manager in London. This is a full-time, office-based job within the National Accounts unit. The holder oversees the everyday relationship with a group of the business's largest restaurant clients, applying performance data to help them expand sales and improve how they operate.
The person in this seat becomes the main consultant for every partner in the portfolio. Duties include chairing weekly operating meetings and periodic performance reviews, and translating complicated numbers into straightforward guidance on where a partner can do better. The role also advises clients on selection, pricing and service standards, and delivers in-person sessions on running operations and resolving problems on the premises.
The work also reaches beyond the accounts themselves. The account manager coordinates with regional Commercial Managers to spot growth potential in individual UK zones, develops campaigns alongside partner marketing staff, and brings in colleagues from Marketing, Operations and Product wherever deeper engagement is possible.
Applicants should have run account management or strategic partnerships work, ideally with a high-growth tech or marketplace firm. Being at home with large data sets, presenting to leadership, and acting promptly when issues arise are all important. The company notes that its recruitment has three to four phases.
Responsibilities
- Act as the first point of contact and lead adviser for major restaurant accounts
- Chair weekly operating meetings and periodic performance reviews
- Explain performance data in plain language and point out areas for improvement
- Advise on selection, pricing and service standards
- Lead training and on-site troubleshooting for key partners
- Work with regional Commercial Managers and partner marketing teams on growth and campaigns
Requirements
- Experience in account management or strategic partnerships
- Comfort with large data sets and drawing clear conclusions from them
- Confident presentation skills for senior audiences
- Practical problem-solving in a shifting environment
- Ability to team up across functions on complex, layered projects
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is the role full-time and where is it located?
The listing gives a full-time employment type and places the role in London, on-site.
What does the job involve day to day?
It involves running weekly operational meetings, advising major restaurant partners and delivering in-person training.
Does the posting mention a case study?
No. It describes an interview process of typically three to four stages.
Is a salary stated?
The posting does not state a salary figure.
Sample Interview Questions
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