Remote opportunity at
MercurySenior Operational Risk Manager
Mercury, a financial technology company developing banking solutions for startups, is seeking a Senior Operational Risk Manager to join its remote team. This full-time position reports…
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About This Role
Mercury, a financial technology company developing banking solutions for startups, is seeking a Senior Operational Risk Manager to join its remote team. This full-time position reports to the Head of Operational Risk under the Chief Risk Officer and focuses on managing the day-to-day operations of the company's Operational Risk program. The person in this role will have the autonomy to help build out and shape the framework as Mercury prepares…
Job Description
Mercury, a financial technology company developing banking solutions for startups, is seeking a Senior Operational Risk Manager to join its remote team. This full-time position reports to the Head of Operational Risk under the Chief Risk Officer and focuses on managing the day-to-day operations of the company's Operational Risk program. The person in this role will have the autonomy to help build out and shape the framework as Mercury prepares for future banking operations.
This opportunity suits an experienced risk professional who thrives in a builder environment and enjoys collaborating across departments. The role requires partnering closely with first-line risk teams, Compliance, Information Security, Internal Audit, and Third-Party Risk. Responsibilities span overseeing operational events, managing centralized issues, establishing risk and control standards, and producing risk reporting for leadership and the Board.
Mercury provides a total rewards package that includes base salary, equity through stock options or RSUs, and benefits. Target base salary ranges depend on geographic location. For employees situated in New York City, Los Angeles, Seattle, or the San Francisco Bay Area, the range is $199,900 to $249,900 USD. For US employees outside those specified metro areas, the range is $179,900 to $224,900 USD. For Canadian employees regardless of location, the range is $189,000 to $236,200 CAD.
Responsibilities
- Establish risk and control assessment standards by reviewing and challenging first-line risk and control matrices, testing design and operating effectiveness, and issuing findings
- Oversee the operational event program by challenging root causes, ratings, and fixes while tracking trends enterprise-wide
- Manage the centralized issues program across incidents, operational events, testing, and regulatory findings from intake to closure
- Define enterprise key risk indicators and thresholds linked to risk appetite and aggregate metrics for Board reporting
- Deliver second-line reviews and concurrence for high-risk new activities
- Write and maintain operational risk management standards, procedures, and templates
- Support audits, regulatory examinations, and charter readiness reviews
Requirements
- Minimum of 8 years of experience in operational risk, compliance, or internal audit at a bank or a fintech partnering with a bank
- Hands-on ownership of an issues management or operational event program covering severity rating, escalation, and remediation validation
- Experience administering a governance, risk, and compliance platform such as Archer or LogicGate
- Strong data skills to analyze raw issue and event data for leadership decision-making
- Familiarity with OCC and interagency expectations for operational risk management
Core Skills
Benefits
- Base salary
- Equity in the form of stock options or RSUs
- Comprehensive benefits package
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, the job is listed as remote with specific regional base salary tiers for US and Canadian locations.
What is the employment type?
This is a full-time employment opportunity.
What is the salary range for this role?
The base salary ranges are $199,900 to $249,900 USD for NYC, LA, Seattle, or SF Bay Area; $179,900 to $224,900 USD for other US locations; and $189,000 to $236,200 CAD for Canadian locations. Equity and benefits are also included.
How many years of experience are required?
Candidates must have at least 8 years of experience in operational risk, internal audit, or compliance at a bank or a bank-partnered fintech.
Sample Interview Questions
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