Remote opportunity at
CaptivateIQSenior Professional Services Consultant
CaptivateIQ is seeking a Senior Professional Services Consultant to join its remote team. This full-time, client-facing position involves managing end-to-end customer implementations of the company's sales…
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About This Role
CaptivateIQ is seeking a Senior Professional Services Consultant to join its remote team. This full-time, client-facing position involves managing end-to-end customer implementations of the company's sales performance platform, guiding clients from initial business requirements and plan design through system configuration, user acceptance testing, and launch. The organization builds incentive compensation and sales planning tools utilized by high-growth firms such as Figma, Stripe, and Netflix, and is backed by investors like…
Job Description
CaptivateIQ is seeking a Senior Professional Services Consultant to join its remote team. This full-time, client-facing position involves managing end-to-end customer implementations of the company's sales performance platform, guiding clients from initial business requirements and plan design through system configuration, user acceptance testing, and launch. The organization builds incentive compensation and sales planning tools utilized by high-growth firms such as Figma, Stripe, and Netflix, and is backed by investors like Sequoia, Accel, and ICONIQ.
This role suits an individual who enjoys working in a fast-paced startup environment, excels at handling ambiguous situations, and can balance direct client interactions with hands-on system building. The selected professional will oversee multiple concurrent project timelines, build relationships with customer admin teams, manage internal and external expectations, and orchestrate seamless handoffs to Customer Success upon go-live. Candidates should possess a strong foundation in data structures, spreadsheet tools, and sales compensation concepts.
The annual OTE salary range for this position is USD 105,000 to 140,000, with final compensation depending on individual proficiency, performance expectations, and candidate location. Total rewards also incorporate equity, medical benefits, and additional perks. CaptivateIQ participates in E-Verify and utilizes AI tools to assist recruiters during the hiring evaluation workflow.
Responsibilities
- Manage full-cycle CaptivateIQ customer implementations, handling requirement gathering, compensation plan design, data structure setup, build-out, configuration, testing, and deployment
- Configure systems to optimize modeling efficiency and repeatability tailored to each client's compensation scheme
- Oversee project timelines and coordinate priorities across multiple simultaneous client engagements
- Act as the main point of contact for clients, establishing trust and guiding administrator teams
- Determine the scope for new implementation or post-implementation services and assist with related negotiations
- Coordinate the transition to Customer Success upon project completion
- Develop expertise in platform capabilities and commission structures to apply industry best practices
- Partner cross-functionally with product managers, customer success managers, and sales representatives
- Identify and address potential project risks proactively to prevent delays
- Maintain target billable utilization metrics while contributing to team best practices
Requirements
- Have at least 6 years of consulting or implementation experience featuring project leadership responsibilities
- Possess background knowledge in sales compensation either as an internal administrator, practitioner, or external consultant
- Demonstrate a strong understanding of data modeling, formulas, spreadsheets or databases, and relational data concepts
- Exhibit excellent time management abilities to navigate between client meetings and technical configurations across multiple projects
- Bring a startup mindset with comfort operating in ambiguous and fast-changing settings
- Have prior work history within a software-as-a-service or technology company
Qualifications
- Practical experience utilizing SQL
- Familiarity with artificial intelligence implementations
- Prior exposure to CaptivateIQ or rival sales compensation applications such as Xactly, Varicent, or SAP Commissions
- Proficiency operating CRM platforms like Salesforce or ERP systems such as NetSuite
Core Skills
Benefits
- Annual OTE salary ranging from USD 105,000 to 140,000
- Equity compensation
- Comprehensive health benefits
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, the posting specifies that the role is remote.
What is the salary range for this role?
The annual OTE salary range is USD 105,000 to 140,000, determined by factors such as location, individual proficiency, and anticipated performance.
What level of experience is required?
Candidates must have at least six years of implementation or consulting experience featuring demonstrated project leadership, alongside a background in sales compensation.
What employment type is this?
This is a full-time employment opportunity.
Sample Interview Questions
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