Remote opportunity at
BlueVoyantSenior Renewals Representative
BlueVoyant is seeking a remote Senior Renewals Representative to join its sales team and establish a comprehensive renewals operation from scratch. In this hybrid individual-contributor and…
Career Tools
About This Role
BlueVoyant is seeking a remote Senior Renewals Representative to join its sales team and establish a comprehensive renewals operation from scratch. In this hybrid individual-contributor and coaching role, the successful candidate will manage complex strategic renewal portfolios, define end-to-end workflows, and collaborate extensively across departments such as finance, legal, sales leadership, and customer success. As an AI-driven cybersecurity firm, BlueVoyant protects organizations against digital threats by merging proprietary, human, and…
Job Description
BlueVoyant is seeking a remote Senior Renewals Representative to join its sales team and establish a comprehensive renewals operation from scratch. In this hybrid individual-contributor and coaching role, the successful candidate will manage complex strategic renewal portfolios, define end-to-end workflows, and collaborate extensively across departments such as finance, legal, sales leadership, and customer success.
As an AI-driven cybersecurity firm, BlueVoyant protects organizations against digital threats by merging proprietary, human, and artificial intelligence into unified network, identity, and vendor defense solutions. The organization relies on seasoned former government cyber officials and private sector experts to safeguard clients worldwide. This opportunity suits an experienced commercial professional with deep subscriptions and renewals expertise who thrives in ambiguous environments and wants to shape high-growth retention frameworks.
Responsibilities
- Design and implement the entire renewals lifecycle spanning early engagement through booking and handoff
- Establish rules of engagement, workflows, and communication paths with customer success, client executives, and channel partners
- Develop renewal playbooks addressing multi-year strategies, price uplifts, true-ups, co-termination, and objection handling
- Partner with revenue operations to set up CRM and CPQ rules, automation, stages, and data hygiene standards
- Create forecasting methods and report on core metrics including gross and net retention, on-time renewals, and churn reasons
- Formulate customer health frameworks using MDR service data to identify account risks early
- Determine discounting guardrails and approval paths alongside finance, legal, and deal desk teams
- Manage a portfolio of strategic renewals to meet quarterly and annual retention and booking quotas
- Lead negotiations covering pricing, terms, multi-year pacts, and payment schedules with IT and security leaders
- Coach peers, assist with onboarding future hires, and participate in territory and compensation design discussions
Requirements
- Six or more years of professional background in subscription sales, account management, or renewals
- At least three years explicitly dedicated to renewals
- Demonstrated hands-on experience scaling or building a renewals function or process
- Comprehensive knowledge of retention metrics, forecasting, pricing strategies, and CRM workflows
- History of achieving or surpassing quota targets
- Advanced proficiency with Salesforce and CPQ applications
- United States citizenship
Qualifications
- Prior exposure to managed security services, MDR, or cybersecurity fields
- Familiarity with platforms like Clari or Gainsight
- Background working with consumption-based pricing structures including per-user, data ingested volume, or per-endpoint models
- Bachelor degree or equivalent professional background
Core Skills
Benefits
- Competitive compensation plan
- Comprehensive benefits package supporting wellbeing, development, and career advancement
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, the posting specifies that this is a fully remote role.
What citizenship is required for this job?
U.S. citizenship is required due to contractual requirements on federal contracts.
What experience level is needed?
Candidates must have at least six years of experience in renewals, account management, or B2B SaaS sales, with a minimum of three years focused specifically on renewals.
Is a salary specified in the posting?
No, the posting does not specify a salary range.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.