Remote opportunity at
AlpacaSenior Sales Engineer
Alpaca is seeking a Senior Sales Engineer to join its globally distributed team. As a provider of agent-first brokerage infrastructure, Alpaca offers institutional-grade APIs for trading…
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About This Role
Alpaca is seeking a Senior Sales Engineer to join its globally distributed team. As a provider of agent-first brokerage infrastructure, Alpaca offers institutional-grade APIs for trading stocks, crypto, options, ETFs, and fixed income to financial institutions worldwide. In this remote, full-time role, you will act as the primary product and technical expert for enterprise partners, bridging communication between business stakeholders and the global engineering group. This position is well-suited for…
Job Description
Alpaca is seeking a Senior Sales Engineer to join its globally distributed team. As a provider of agent-first brokerage infrastructure, Alpaca offers institutional-grade APIs for trading stocks, crypto, options, ETFs, and fixed income to financial institutions worldwide. In this remote, full-time role, you will act as the primary product and technical expert for enterprise partners, bridging communication between business stakeholders and the global engineering group.
This position is well-suited for a self-motivated technical professional with fluency in Mandarin and working proficiency in English, who thrives in a dynamic startup environment. You will manage end-to-end technical sales engagements, support client onboarding and API integration, and collaborate closely with product, engineering, compliance, and sales teams. Responsibilities include leading demonstrations, responding to requests for proposal, designing solutions, and coordinating with regional regulators and vendors.
Alpaca operates with a team of more than 400 members spanning multiple continents and is backed by prominent global investors. The company provides a remote-first work culture and values curiosity, empathy, and accountability among its personnel. Candidates should note that while this role involves travel as needed and requires substantial technical sales experience, specific salary figures are not disclosed in the original job announcement.
Responsibilities
- Manage technical support and relationship maintenance for enterprise clients throughout their lifecycle
- Partner with sales and solutions teams to conduct pre-sales discussions, solution designs, and API consultations
- Guide new enterprise clients through onboarding, implementation, and API integration processes
- Translate complex technical and business requirements into clear specifications for global engineering teams
- Lead end-to-end technical sales engagements including discovery calls, solution validation, security questionnaires, and RFPs
- Collaborate with compliance and operations personnel to understand regional and local product rules
- Coordinate with external partners, vendors, and regulators and share their requirements internally
- Help partners adopt the platform successfully while delivering high-standard technical support
Requirements
- Approximately five or more years of experience supporting B2B or enterprise customers in a technical, solutions, or sales engineering capacity, preferably at SaaS or API companies
- Solid understanding of software integration workflows, SDKs, and REST APIs, along with practical experience using JSON, WebSockets, Postman, and Grafana
- Ability to explain complex technical concepts simply and clearly to various audiences
- Fluency in Mandarin for customer interactions paired with sufficient English proficiency for global team collaboration
- Self-starting mindset capable of managing multiple tasks independently and driving projects to completion with high attention to detail
Qualifications
- Background in fintech, financial APIs, capital markets, or brokerage operations, including experience at securities firms or broker-dealers
- Familiarity with post-trade settlement operations, brokerage functions, and relevant regulatory contexts
- Experience helping account executives close enterprise deals
- US securities qualifications such as the SIE or Series 7
- Familiarity with the FIX protocol, Metabase, OpenAPI, and ReadMe documentation
Core Skills
Benefits
- Competitive salary and stock options
- Health benefits
- One-time home-office setup stipend of 500 USD
- Monthly stipend of 150 USD provided via a Brex card
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, this is a remote role with team members distributed globally across countries such as the USA, Canada, Japan, and the UK.
What is the employment type for this job?
The posting specifies that this is a full-time position.
What language skills are required?
You must be fluent in Mandarin for customer interactions and have sufficient English proficiency to collaborate with the global team.
Does the posting state the salary for this role?
No, the salary is not stated in the source posting.
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