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NEC Software Solutions (India)Senior Service Designer
NEC Software Solutions (India) seeks a Senior Service Designer to create accessible, evidence-based end-to-end services. Operating within multidisciplinary groups, the practitioner will handle complex assignments with…
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About This Role
NEC Software Solutions (India) seeks a Senior Service Designer to create accessible, evidence-based end-to-end services. Operating within multidisciplinary groups, the practitioner will handle complex assignments with independence and project oversight. The employer provides software supporting critical public services, assisting emergency responders, healthcare providers, local authorities, and charities. This position fits professionals experienced in delivering service design initiatives and championing user-centred methodologies. The practitioner will collaborate with clients unfamiliar with user-centred…
Job Description
NEC Software Solutions (India) seeks a Senior Service Designer to create accessible, evidence-based end-to-end services. Operating within multidisciplinary groups, the practitioner will handle complex assignments with independence and project oversight. The employer provides software supporting critical public services, assisting emergency responders, healthcare providers, local authorities, and charities.
This position fits professionals experienced in delivering service design initiatives and championing user-centred methodologies. The practitioner will collaborate with clients unfamiliar with user-centred design, guiding them through transformation projects. Responsibilities include steering multidisciplinary teams, mentoring staff, contributing to business proposals, and refining studio practices. Team members participate in weekly knowledge-sharing sessions and collaborate closely with content writers, interaction designers, and software developers.
The role operates within a studio environment focused on human-centric, inclusive, and sustainable solutions. Professionals will engage with diverse demographics, applying ethical research practices to transform everyday experiences.
Responsibilities
- Lead multidisciplinary teams and clients to deliver accessible and effective services
- Manage, inspire, and conduct appraisals for service design team members
- Identify new business opportunities, assist with pitches, and contribute to proposals
- Collaborate with user researchers, developers, and content designers
- Participate in weekly studio meet-ups to share work and discuss methodologies
Requirements
- Demonstrate pre-existing right to work and travel within the UK
- Pass vetting, references, and occupational health checks
- Obtain SC clearance and potentially a Disclosure Barring Service check
Qualifications
- Significant experience in delivering service design projects
- Proficiency in strategy and systems thinking
- Background in user research and user-centred experiences
- Expertise in workshop facilitation and visual or written communication
- Familiarity with Government Digital Service principles
Core Skills
Benefits
- Private medical cover funded by the employer
- Group pension plan with employer contributions up to 8.5 percent
- Twenty-five days of paid holiday with options to buy or sell days
- Life assurance cover equal to four times the basic salary
- Free access to LinkedIn Learning and a selection of flexible benefits
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the employment type for this role?
The posting specifies full-time employment.
What is the salary for this position?
The posting does not specify a salary for this particular listing.
What security clearances are required?
Candidates must obtain SC clearance, and a Disclosure Barring Service check may also be required depending on the role.
What documents are required to apply?
Applicants should submit a CV, a cover letter up to 1000 words explaining their interest, and a portfolio.
Sample Interview Questions
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