Remote opportunity at
PindropSenior Software Engineer, Capture (Contract Position)
Pindrop is hiring a Senior Software Engineer, Capture on a contract basis through Alcor BPO. Pindrop operates as a cybersecurity enterprise delivering continuous identity verification across…
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About This Role
Pindrop is hiring a Senior Software Engineer, Capture on a contract basis through Alcor BPO. Pindrop operates as a cybersecurity enterprise delivering continuous identity verification across digital, video, and voice channels using its unified trust platform. This role operates within a remote work arrangement. As part of the Capture team, the selected engineer will design, build, and operate distributed services forming the company real-time ingestion layer. This product-engineering position focuses…
Job Description
Pindrop is hiring a Senior Software Engineer, Capture on a contract basis through Alcor BPO. Pindrop operates as a cybersecurity enterprise delivering continuous identity verification across digital, video, and voice channels using its unified trust platform. This role operates within a remote work arrangement.
As part of the Capture team, the selected engineer will design, build, and operate distributed services forming the company real-time ingestion layer. This product-engineering position focuses on low-latency streaming pipelines, provider integrations, and production reliability, rather than machine learning model development. Responsibilities include creating resilient distributed Go microservices, building communication integrations like SIPREC and WebRTC, managing on-call rotations, and guiding junior team members.
This opportunity suits professionals with a strong background in distributed systems, cloud-native architectures, and backend production services. Pindrop recognizes employees through equity and unlimited paid time off while tackling enterprise-scale identity verification challenges.
Responsibilities
- Design, build, test, deploy, and operate distributed Go microservices and media pipelines for low-latency processing and fault tolerance
- Construct and evolve communication technology integrations including SIPREC, RTP, WebRTC, WebSockets, and contact center platforms
- Lead engineering projects from architecture and technical design through implementation, testing, deployment, documentation, and support
- Diagnose complex distributed system issues using metrics, traces, logs, and system tests to enhance reliability and security
- Provide technical mentorship, code reviews, and design guidance to junior engineers
- Partner with Product, System Test, Infrastructure, SRE, and analytics teams to ensure smooth data ingestion
- Participate in a shared on-call rotation after completing training and onboarding
Requirements
- At least 5 years of professional software development experience building and operating distributed backend services in production
- Strong proficiency in Go or a comparable compiled language with solid Linux, Unix, networking, concurrency, and performance tuning skills
- Practical experience with cloud-native architectures on AWS or GCP, containerization via Docker and Kubernetes, and DevOps tools like Terraform or CDK and CI/CD pipelines
- Demonstrated history of diagnosing and troubleshooting complex distributed system issues alongside on-call support participation
Qualifications
- Experience with real-time communication protocols and streaming frameworks such as SIPREC, VoIP, SIP, RTP, WebRTC, WebSockets, FFmpeg, and GStreamer
- Background in integrating with telephony, contact-center, CPaaS, or meeting platforms like Amazon Connect, Genesys, Zoom, Teams, and Webex
- Familiarity with event-driven messaging systems like Apache Kafka or MSK, distributed caching, and service-to-service API design including REST and gRPC
- Knowledge of observability tooling such as Prometheus, Grafana, and OpenTelemetry, alongside security practices in compliance-sensitive cloud environments
Core Skills
Benefits
- Competitive compensation package including employee equity
- Unlimited Paid Time Off
- Remote work structure
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, the source posting states that this is a remote role.
What is the employment type?
This is a full-time contract position contracted through Alcor BPO.
What salary does this job pay?
The specific salary is not stated in the job posting, though the role offers competitive compensation including equity.
How many years of experience are required?
Candidates must have at least 5 years of professional software development experience building and operating distributed backend services in production.
Sample Interview Questions
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