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AnomaliSenior Technical Account Manager - SIEM/Security Analytics (US Remote)
Anomali seeks a Senior Technical Account Manager specializing in SIEM and Security Analytics to join its US Customer Success team on a remote basis. Headquartered in…
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About This Role
Anomali seeks a Senior Technical Account Manager specializing in SIEM and Security Analytics to join its US Customer Success team on a remote basis. Headquartered in Silicon Valley, Anomali provides an Intelligence-Native Agentic SOC Platform that combines a security data lake, a threat intelligence repository, and agentic AI to streamline detection and incident response for security organizations. In this role, the individual serves as the primary owner for client adoption,…
Job Description
Anomali seeks a Senior Technical Account Manager specializing in SIEM and Security Analytics to join its US Customer Success team on a remote basis. Headquartered in Silicon Valley, Anomali provides an Intelligence-Native Agentic SOC Platform that combines a security data lake, a threat intelligence repository, and agentic AI to streamline detection and incident response for security organizations.
In this role, the individual serves as the primary owner for client adoption, guiding accounts from initial onboarding through full operational maturity. The position requires strong technical acumen paired with executive presence to engage effectively with security analysts, directors, and CISOs. Responsibilities include managing regular business reviews, tracking account health metrics, resolving technical hurdles, and connecting platform usage directly to security and business outcomes.
This opportunity is well-suited for a self-driven cybersecurity professional with a strong background in threat intelligence, security operations, and enterprise account management. Qualified candidates will possess extensive experience working with SIEM platforms, managing complex stakeholder relationships, and advocating for customer needs internally with product, engineering, and sales teams.
Responsibilities
- Manage the complete customer adoption lifecycle starting from onboarding through full production maturity
- Plan and lead quarterly and executive business reviews with stakeholders ranging from security analysts to CISOs
- Translate platform usage data into demonstrated business value and security outcomes
- Monitor account metrics, identify renewal or expansion risks, and coordinate with internal commercial partners
- Handle technical inquiries, proactively spot potential challenges, and coordinate issue resolution with support, engineering, and onboarding teams
- Build custom dashboards, track usage trends, and establish best practice recommendations for clients
- Relay customer feature requests and emerging operational needs to internal product management and technical teams
Requirements
- At least 5 years of professional experience in a technical customer success, solutions engineering, sales engineering, or comparable role within a SaaS or technology company
- Hands-on background working in enterprise accounts, security operations, and threat intelligence
- Extensive experience implementing, configuring, integrating, and optimizing at least one major SIEM product such as Splunk, QRadar, or ArcSight
- Solid understanding of general networking principles, relevant operating systems, and network or identity log telemetry
- Demonstrated capability in managing multiple projects and diverse stakeholders while influencing decisions at the senior executive level
- Ability to travel up to 25% of the time
- Authorization to work in the United States without requiring visa sponsorship now or in the future
Qualifications
- Bachelor's degree in Computer Science, Engineering, or a closely related discipline, or an additional 3 years of relevant experience in place of a degree
- Proven track record of presenting to and earning the trust of senior security leadership including Directors, VPs, and CISOs
Core Skills
Benefits
- Annual base salary range between USD 150,000 and 180,000
- Eligibility for employee benefits, along with potential eligibility for a bonus and equity
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, the role is remote within the US, though candidates local to the Bay area will work a hybrid schedule at the Redwood City, California headquarters.
What is the salary range for this role?
The annual base salary ranges from USD 150,000 to 180,000, and the position is also eligible for benefits as well as a potential bonus and equity.
Does Anomali offer visa sponsorship for this job?
No, this position is not eligible for employment visa sponsorship.
How much travel is required?
The successful candidate must be willing to travel up to 25% of the time.
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