This job has expired and is no longer accepting applications.
Opportunity at
GetlabsSenior Trust and Safety Manager
Function is seeking a Senior Trust and Safety Manager to establish and oversee the Trust & Safety department protecting its mobile field workforce. Function operates a…
Career Tools
About this role
Senior Trust and Safety Manager at Getlabs is a full-time role. Work arrangement: Not specified. Location: United States. The listed pay is USD 110,000 - 140,000/yr. It was posted on Oct 2, 2026. This listing is paused and not taking applications at the moment.
Job Description
Function is seeking a Senior Trust and Safety Manager to establish and oversee the Trust & Safety department protecting its mobile field workforce. Function operates a preventive health platform, having acquired Getlabs, an at-home diagnostics provider. In this position, you will build the safety program entirely from scratch, ensuring that phlebotomists who enter member homes alone are thoroughly equipped and safeguarded. You will collaborate closely with the Legal, Privacy, People, Field Operations, and Product teams to analyze risks, author emergency response workflows, deploy security hardware like panic buttons and body cameras, and develop comprehensive field education training.
This opportunity is well-suited for a self-motivated, resourceful professional who excels in ambiguous and fast-paced settings. You should bring prior experience launching programs from zero, a meticulous eye for detail, and strong empathy for frontline employees. As the initial dedicated owner of this initiative, your contributions will directly dictate how a rapidly scaling field team is protected.
Responsibilities
- Conduct risk discovery by mapping incident histories and field reports to propose a formal program plan
- Direct the Trust & Safety roadmap, establishing milestones, launch dates, and continuing education schedules
- Draft internal policies, escalation pathways, incident investigation standards, and post-incident review procedures
- Evaluate, source, and roll out physical and internal safety tools such as body cameras, panic buttons, and vehicle checks
- Develop and sustain the field education library through huddles, lunch-and-learns, and digital modules
- Collaborate with Legal and Privacy to review data collection, monitoring, and recording procedures
- Act as the primary escalation point for severe incidents, offering support and coordinating cross-functionally
- Measure and report critical metrics including incident rates, response times, training completion, and workers compensation claims
Requirements
- Possess at least six years of professional experience in trust and safety, EHS workplace safety, risk, corporate security, or field operations
- Demonstrate a minimum of two years spent owning programs or leading people
- Bring practical experience supporting a distributed, in-person workforce
- Show a proven history of building a program completely from the ground up
- Hold working knowledge regarding workplace safety, injury response, OSHA recordkeeping, and workers compensation
- Demonstrate past collaboration with Legal and Privacy teams regarding sensitive monitoring or PII handling
- Display excellent written communication abilities for creating policies, memos, and training materials
Qualifications
- Prior background within healthcare, home health, mobile phlebotomy, logistics, or field services involving lone workers
- Familiarity with lone-worker safety tech like dashcams, GPS check-ins, or fleet telematics
- Relevant certifications such as CSP, ASP, OHST, or formal crisis de-escalation training
- Experience developing LMS curriculum or education libraries to drive high completion rates
- Exposure to multi-state employment laws, specifically regarding employee monitoring and recording consent
Core Skills
Benefits
- Competitive annual salary between USD 110,000 and 140,000
- Valuable stock option plan
- Medical, dental, and vision insurance options
- Flexible and unlimited vacation policy
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the salary range for this position?
The salary ranges from USD 110,000 to 140,000 per year.
Is this position remote or on-site?
The posting specifies that the role is on-site.
What employment type is this role?
This is a full-time position.
Where is the job located?
The exact location is not stated in the job posting.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.
Explore more jobs like this
What to do next
This listing is no longer open, so the quickest next step is one of the live roles above. Save the ones that fit, and check the employer's other openings on its company page. To hear about new matches as they are posted, set up a job alert from your candidate account.