Opportunity at
TideSenior UX Writer
Tide is seeking a Senior UX Writer to join its team in London. The organisation supports over two million small and medium-sized enterprises across the globe…
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About This Role
Tide is seeking a Senior UX Writer to join its team in London. The organisation supports over two million small and medium-sized enterprises across the globe by offering business accounts, banking services, and administrative solutions such as invoicing and accounting. In this position, you will work across multiple products and global markets to guide users through intuitive end-to-end journeys. This role suits a detail-oriented professional who can transform complex concepts…
Job Description
Tide is seeking a Senior UX Writer to join its team in London. The organisation supports over two million small and medium-sized enterprises across the globe by offering business accounts, banking services, and administrative solutions such as invoicing and accounting. In this position, you will work across multiple products and global markets to guide users through intuitive end-to-end journeys.
This role suits a detail-oriented professional who can transform complex concepts into plain English and advocate for user-centred design principles. You will collaborate closely with product, engineering, design, legal, user research, and CCM teams throughout the development lifecycle to shape product experiences.
Responsibilities
- Write English copy for complete user journeys
- Tailor English phrasing for new feature rollouts in global markets
- Partner with cross-functional teams including Product, Engineering, Design, User Research, CCM, and Legal during product development
- Champion user-centred design and the value of UX writing across the company
- Explain and justify your copywriting choices to stakeholders
- Update and refine internal copy guidelines to elevate writing standards
- Monitor industry trends and best practices to enhance workflows
- Perform content operations duties utilizing Lokalise translation management software
Requirements
- Demonstrated professional background as a UX Writer or Content Designer
- Native-level fluency in English with exceptional writing abilities
- Capacity to manage multiple priorities and switch contexts frequently across various squads
- Skill in stakeholder management within a fast-paced environment
- Familiarity with style guides to maintain consistency
Qualifications
- Background within a similar business sector
- Comprehension of user research and usability testing methodologies
- Familiarity with handling ambiguity and grasping regional administrative needs in international markets
Core Skills
Benefits
- Competitive salary package alongside share options
- Generous holiday allowance in addition to bank holidays
- Paid family leave including maternity, paternity, and adoption support
- Options for extended paid and unpaid sabbatical leave after milestone years
- Salary sacrifice options such as Cycle to Work discounts and nursery savings
- Private family health insurance coverage
- Life and accidental insurance protection
- Access to mental wellbeing resources including therapy, meditation, and workshops
- Pension scheme contributions on eligible earnings
- Paid days allocated for personal development or volunteering
- Annual budget dedicated to learning and professional development
- Option to work abroad for up to 90 days annually
- Contribution toward establishing a home office setup
- Laptop ownership plan providing a replacement and letting you keep the old device
- Daily breakfast provisions alongside all-day access to coffee, tea, and juices
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Where is this job located?
This position is based in London.
What is the employment type?
The posting specifies full-time employment.
What salary is offered for this role?
The source posting does not specify a salary.
How can I apply for this position?
All official applications must be submitted exclusively through the Tide Careers Page.
Sample Interview Questions
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