Opportunity at
Bronte HotelSenior Waiter
Bronte Hotel in Harare is hiring a Senior Waiter to handle guest service, mentor junior service staff, and maintain high standards across its food and beverage…
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About This Role
Bronte Hotel in Harare is hiring a Senior Waiter to handle guest service, mentor junior service staff, and maintain high standards across its food and beverage operations. This role is suited for an experienced hospitality professional capable of overseeing dining areas, coordinating with kitchen personnel, and resolving customer inquiries efficiently. The Senior Waiter will greet patrons, present menus, record orders accurately, and monitor meal quality and presentation. Additional duties include…
Job Description
Bronte Hotel in Harare is hiring a Senior Waiter to handle guest service, mentor junior service staff, and maintain high standards across its food and beverage operations. This role is suited for an experienced hospitality professional capable of overseeing dining areas, coordinating with kitchen personnel, and resolving customer inquiries efficiently. The Senior Waiter will greet patrons, present menus, record orders accurately, and monitor meal quality and presentation. Additional duties include organizing shifts, helping with staff training, and adhering to strict health, safety, and hygiene protocols.
Responsibilities
- Greet patrons and provide menus
- Record food and beverage requests accurately
- Oversee and mentor junior service staff
- Collaborate with culinary and bar personnel
- Maintain proper table settings and clean dining environments
- Address guest feedback and resolve service concerns courteously
- Monitor meal quality, presentation, and service execution
- Assist in organizing shifts and training personnel
- Adhere to health, safety, and hygiene regulations
- Assist food and beverage supervisors
Requirements
- Prior experience working as a waiter, ideally within a hotel setting
- Strong communication and customer service capabilities
- Familiarity with food menus, drink offerings, and table service
- Leadership and collaborative team skills
- Neat professional appearance and strong attention to detail
- Understanding of food safety and hygiene practices
Qualifications
- Relevant training in hospitality
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the location of the Senior Waiter position?
The position is located in Harare at the Bronte Hotel.
What are the main duties of this role?
The Senior Waiter greets guests, takes orders, supervises junior staff, coordinates with the kitchen team, and ensures adherence to health and safety standards.
What qualifications are required?
Applicants need previous waiting experience, ideally in a hotel, along with customer service skills, leadership abilities, and knowledge of food safety.
How do I apply for this job?
Candidates can submit their application by emailing fnbmanager@brontehotel.co.zw or famina@brontehotel.co.zw.
Is a salary specified in the posting?
The salary details are not specified in the job posting.
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