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SyndigoServices Specialist
Syndigo provides software that helps thousands of brands and retailers manage and move product data across a vast commerce network. The company is hiring a remote…
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About this role
Services Specialist at Syndigo is a full-time role. Work arrangement: Remote. Location: Applicants in Poland only. No salary is shown in this listing. It was posted on Oct 1, 2026. This listing is paused and not taking applications at the moment.
Job Description
Syndigo provides software that helps thousands of brands and retailers manage and move product data across a vast commerce network. The company is hiring a remote Services Specialist based exclusively in Poland. This operational position focuses on validating, maintaining, and entering product master data within the GDSN data pool to support large volumes of customer requests.
The person in this role will handle structured administrative tasks, ensure accurate billing according to established pricing, and maintain high standards for customer master data inside CRM systems. Day-to-day duties involve routine customer communication primarily conducted in German via email and occasional phone calls. Candidates should possess a strong capacity for learning complex platforms, following rule-based procedures, and managing detailed data entry.
This opportunity fits professionals with a background in data operations, back-office administration, or customer-facing operational duties who possess full professional proficiency in German. The position operates on a full-time, remote schedule for applicants residing in Poland.
Responsibilities
- Enter and maintain accurate product data in the GDSN following established guidelines
- Process high volumes of structured customer orders for a specific client portfolio
- Communicate daily with customers in German regarding data updates and clarifications
- Verify correct billing for provided services based on established pricing structures
- Preserve high data quality standards for customer master data within CRM systems
- Contribute to operational projects and build expertise in GDSN and internal requirements
- Execute general administrative and commercial duties
Requirements
- Located in Poland for this remote position
- At least 1 year of experience in data operations, master data maintenance, data entry, or back-office administration
- Full professional proficiency in German for all customer communication, systems, and documentation
- Demonstrated ability to learn complex systems and apply rules consistently
- Comfort working with structured systems and rule-based processes
- Prior experience in customer-facing administration or operational functions
Qualifications
- Prior GDSN experience
- Completed a commercial or administrative apprenticeship or degree, or relevant operational experience as a career changer
Core Skills
Benefits
- Generous paid time off
- Health coverage
- Retirement plans tailored to local markets
- Tuition reimbursement for learning opportunities
- Donation matching and volunteer time off
- Referral bonuses
- Flexible perks such as Flex Fridays
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position fully remote?
Yes, this is a remote role, but candidates must be located in Poland.
What language skills are required for this role?
Full professional proficiency in German is non-negotiable, as all customer communication, documentation, and systems are in German.
What is the salary for the Services Specialist role?
The budgeted salary range is 68,001.13 zł to 72,001.13 zł PLN, with individual compensation determined by skills, education, experience, and internal equity.
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