Remote opportunity at
KivaSocial Media Associate
Kiva seeks a remote Social Media Associate to drive digital engagement, expand audience reach, and promote its global nonprofit mission. Operating since 2005, the organization utilizes…
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About This Role
Kiva seeks a remote Social Media Associate to drive digital engagement, expand audience reach, and promote its global nonprofit mission. Operating since 2005, the organization utilizes crowdfunded microloans starting at $25 to help underserved borrowers across more than 100 countries access financial opportunity. This role focuses on formulating and implementing comprehensive social media strategies, managing day-to-day content calendars, and collaborating closely with the Sr. Manager of Growth and Lifecycle alongside…
Job Description
Kiva seeks a remote Social Media Associate to drive digital engagement, expand audience reach, and promote its global nonprofit mission. Operating since 2005, the organization utilizes crowdfunded microloans starting at $25 to help underserved borrowers across more than 100 countries access financial opportunity. This role focuses on formulating and implementing comprehensive social media strategies, managing day-to-day content calendars, and collaborating closely with the Sr. Manager of Growth and Lifecycle alongside creative and communications teams.
The person in this position will administer the organization's Sprout Social account, schedule posts across primary networks like Instagram and Facebook, investigate expansion into additional platforms, and build influencer relationships. Responsibilities also involve tracking core channel metrics, generating monthly performance reports, and monitoring the Smart Inbox daily to engage with community comments and messages. This role is suited for a detail-oriented professional with a digital-first mindset who can work independently within a collaborative, values-driven environment.
Responsibilities
- Formulate and execute organic social media strategies aligned with cross-functional and lifecycle objectives
- Partner with the Sr. Manager to build and maintain relationships with paid influencers
- Plan, pitch, and manage copywriting and design workflows for new social content
- Coordinate with project managers and communications teams to source evergreen assets, blogs, and impact reports
- Adapt campaign materials for seasonal donation drives and events like Giving Tuesday
- Monitor platform algorithm updates and keep all profiles organized and up-to-date
- Manage post scheduling, trend tracking, and analytics reporting as the Sprout Social administrator
- Handle daily community monitoring through the Sprout Smart Inbox to respond to inquiries and escalate issues
- Compile monthly performance metrics encompassing reach, engagement, click-through rates, and follower growth
Requirements
- Must be authorized to work permanently in the United States without visa sponsorship
- Must reside in one of the approved states: AZ, CA, CO, DE, FL, GA, IL, KS, LA, MA, MD, ME, MI, MN, NY, OH, OR, SC, TX, UT, VA, or WA
Qualifications
- At least two years of experience in social media management and community engagement
- Proven background handling social media for established corporate or nonprofit brands
- Familiarity with Sprout Social or comparable management tools
- Proficiency with Canva and applying brand guidelines to visual designs
- Exceptional attention to detail and strong operational consistency
- Clear and professional written communication abilities
Core Skills
Benefits
- Health, dental, and vision insurance coverage
- Paid parental leave
- Professional development opportunities
- 401(k) matching
- Unlimited paid time off
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, this is a work-from-home position, though applicants must reside in one of the approved states: AZ, CA, CO, DE, FL, GA, IL, KS, LA, MA, MD, ME, MI, MN, NY, OH, OR, SC, TX, UT, VA, or WA.
What is the salary range for the Social Media Associate role?
The annual salary range is $51,700,000 to $62,600,000, with the final offer depending on the candidate's location, skills, and experience.
Does Kiva offer visa sponsorship for this position?
No, applicants must have permanent full-time work authorization in the United States, as visa sponsorship is not available.
What primary social media platforms will this role manage?
The organization's primary channels are Instagram and Facebook, with potential future expansion into platforms like YouTube, Pinterest, Reddit, or TikTok.
Sample Interview Questions
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