Remote opportunity at
New Era TechnologySolution Executive, Managed Services
New Era Technology seeks a Solution Executive, Managed Services to function as a senior sales overlay and trusted advisor within its Solutions Organization. The employer connects…
Career Tools
About This Role
New Era Technology seeks a Solution Executive, Managed Services to function as a senior sales overlay and trusted advisor within its Solutions Organization. The employer connects people, places, and information through comprehensive technology solutions on a global scale. This role focuses on expanding recurring revenue by helping the field sales team qualify and position outcome-based managed services, including cloud, cybersecurity, collaboration, networking, and infrastructure offerings. The ideal candidate prefers living…
Job Description
New Era Technology seeks a Solution Executive, Managed Services to function as a senior sales overlay and trusted advisor within its Solutions Organization. The employer connects people, places, and information through comprehensive technology solutions on a global scale. This role focuses on expanding recurring revenue by helping the field sales team qualify and position outcome-based managed services, including cloud, cybersecurity, collaboration, networking, and infrastructure offerings. The ideal candidate prefers living in the Eastern or Central Time Zone.
The person in this position will act as a subject matter expert, engaging directly with executive stakeholders such as CIOs, CTOs, and CFOs to link technology plans with operational and financial objectives. Responsibilities include running structured discovery sessions, building business cases, creating return on investment models, and coaching sales staff on attach strategies. This opportunity suits professionals with a strong background in technical sales, service delivery leadership, or managed services who excel at consultative, value-based selling and cross-functional collaboration.
Responsibilities
- Act as a subject matter expert and senior sales overlay for the managed services portfolio
- Partner with account executives and sales directors during early sales stages to identify and qualify opportunities
- Lead discovery processes to uncover customer pain points, risks, and readiness for operational change
- Drive recurring revenue growth by increasing managed services attach across broader technology stacks
- Conduct consultative discussions with executive leadership centered on business outcomes
- Develop value propositions, business cases, and financial justifications connecting managed services to lower operating costs and reduced risk
- Collaborate with solution architects, delivery teams, and finance to ensure proposed solutions are supportable and financially sound
- Explain post-close operating models covering onboarding, service level agreements, ticketing, and governance
- Formulate account-level strategies to expand wallet share and drive service modernization
- Coach sales teams on discovery frameworks, objection handling, and outcome-based positioning
Requirements
- Minimum of five years of experience in managed services, IT services, technical sales, services consulting, customer success, or service delivery leadership
- Proficiency in artificial intelligence tools applied to customer engagement and operational efficiency
- Strong command of value-based selling, MEDDPIC qualification, and total cost of ownership analysis
- Authorized to work in the United States without visa sponsorship now or in the future
- Ability to travel domestically approximately twenty to twenty-five percent of the time
Qualifications
- Bachelor degree or equivalent work or military experience
- Background working within a managed service provider, systems integrator, or global systems integrator
- Familiarity with ITIL, information technology service management, and customer experience frameworks
- Experience utilizing cloud operations platforms across Microsoft Azure, AWS, and hybrid environments
- Knowledge of automation, artificial intelligence operations, and observability monitoring platforms
Core Skills
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Four oh one k match
- Seven company holidays
- Generous paid time off
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the remote work policy for this role?
The posting indicates that the position is remote, while noting the ideal candidate would reside in the Eastern or Central Time Zone.
What level of travel is required?
Domestic travel is expected to be approximately twenty to twenty-five percent.
Does the employer offer visa sponsorship?
No, visa sponsorship is not available for this position, and candidates must be authorized to work in the United States.
What is the salary range for this position?
The salary is not stated in the job posting.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.