Opportunity at
WiseSpend Operations Supply Chain & Delivery Function Lead
Wise is seeking a Spend Operations Supply Chain and Delivery Function Lead based on-site in London. In this full-time role, the successful candidate will direct the…
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About This Role
Wise is seeking a Spend Operations Supply Chain and Delivery Function Lead based on-site in London. In this full-time role, the successful candidate will direct the multi-year strategy for card manufacturing and delivery while constructing the operating model for a global supply chain function. This position centers on managing external vendors, holding partners accountable for performance, handling commercial negotiations, and mitigating concentration risk. The role requires close collaboration with Product,…
Job Description
Wise is seeking a Spend Operations Supply Chain and Delivery Function Lead based on-site in London. In this full-time role, the successful candidate will direct the multi-year strategy for card manufacturing and delivery while constructing the operating model for a global supply chain function. This position centers on managing external vendors, holding partners accountable for performance, handling commercial negotiations, and mitigating concentration risk.
The role requires close collaboration with Product, Operations, Risk, Compliance, Finance, and Customer Support teams to launch solutions and lead operational changes. The ideal candidate brings extensive background in end-to-end supply chain strategy for card manufacturing or regulated physical product operations, along with high-stakes commercial negotiation skills and experience building teams.
Responsibilities
- Define and drive the one to three year strategy for card manufacturing and delivery.
- Design the operating model for a global supply chain function covering team structure, governance, escalations, and scorecards.
- Manage the global partner portfolio strategy including multi-vendor coverage and concentration risk management.
- Establish high-impact vendor governance through performance scorecards, remediation playbooks, and corrective action plans.
- Lead end-to-end commercial negotiations covering pricing models, volume tiers, indexation, and cost drivers.
- Build contract architecture that includes SLAs, KPIs, remedies, auditability, data transparency, and exit clauses.
- Partner cross-functionally with Product, Operations, Risk, Compliance, Finance, and Customer Support teams.
- Lead and grow the supply chain team by hiring, coaching, and developing talent.
Requirements
- Demonstrated ownership of end-to-end supply chain strategy for card manufacturing or regulated physical product operations.
- Experience holding vendors accountable and influencing external partners.
- Experience in high-stakes commercial negotiation and executive-level representation.
- Capability in contract design including SLAs, pricing, transparency, and exit planning.
- Experience managing multi-vendor portfolios, concentration risk, and business continuity planning.
- Background in cross-functional programme leadership and people management.
Qualifications
- Experience in payments or fintech physical product operations is preferred.
Core Skills
Frequently Asked Questions
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Where is this job located?
This role is based on-site in London.
What is the employment type?
This is a full-time position.
What salary does this position offer?
The salary is not specified in the posting.
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