Remote opportunity at
ChimeSr. MarTech Manager, Communications
Chime is seeking a Senior MarTech Manager, Communications to take ownership of the technology driving member messaging across push, email, SMS, in-app channels, and emerging platforms.…
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About This Role
Chime is seeking a Senior MarTech Manager, Communications to take ownership of the technology driving member messaging across push, email, SMS, in-app channels, and emerging platforms. Operating within a centralized marketing technology division, this senior individual contributor role reports directly to the Director of Marketing Technology. The selected professional will serve as the primary expert for Braze and the wider communications vendor ecosystem, bridging technical and marketing audiences to enhance…
Job Description
Chime is seeking a Senior MarTech Manager, Communications to take ownership of the technology driving member messaging across push, email, SMS, in-app channels, and emerging platforms. Operating within a centralized marketing technology division, this senior individual contributor role reports directly to the Director of Marketing Technology. The selected professional will serve as the primary expert for Braze and the wider communications vendor ecosystem, bridging technical and marketing audiences to enhance system performance, data flows, and automated workflows.
This position suits an experienced systems thinker with a strong background in marketing automation, product management, or engineering. The person joining this team will collaborate closely with engineering, data, product, and marketing departments to define technical requirements, evaluate software vendors, lead request for proposals, and implement build-versus-buy strategies. Additionally, the role involves integrating artificial intelligence into communication workflows to maximize personalization, experimentation, and audience activation.
Chime functions as a financial technology company rather than a traditional bank, providing accessible financial tools designed to help everyday consumers manage their money. The organization values determination, integrity, an owner mentality, and cross-functional collaboration. Eligible full-time personnel can work remotely and gain access to comprehensive healthcare, family planning support, parental leave, wellness stipends, and vacation programs. The company operates as an equal opportunity employer committed to cultivating a diverse workforce.
Responsibilities
- Manage the Braze platform and broader communications vendor ecosystem, overseeing integrations, data flows, audience syncing, and troubleshooting to guarantee reliable messaging at scale.
- Partner with Product, Marketing, Engineering, and Data departments to translate business goals into technical specifications, address capability gaps, and implement automated solutions.
- Oversee vendor performance, relationships, and roadmap alignment while leading requests for proposals, software evaluations, pilots, and build-versus-buy assessments.
- Explore and deploy artificial intelligence applications across operational communication workflows and the marketing technology stack.
- Maximize the value derived from communication tools concerning personalization, orchestration, experimentation, and content distribution.
- Implement governance frameworks, best practices, data quality controls, and platform health metrics.
Requirements
- At least 8 years of professional background in engineering, marketing technology, lifecycle or CRM technology, product management, or marketing automation.
- Extensive hands-on experience utilizing Braze for platform configuration, data structures, personalization, and integrations.
- Technical familiarity with communications architecture, events, triggers, APIs, schemas, identity syncing, and data flows.
- Demonstrated ability to influence and collaborate with Product, Engineering, Data teams, and external vendors.
- Track record of managing technology vendors, overseeing pilots, and executing request for proposal processes.
- Strong troubleshooting and analytical abilities to resolve platform, data, and event integration failures.
Core Skills
Benefits
- Comprehensive health, financial, and wellbeing benefits
- Generous vacation policy and company-wide paid days off
- Up to 22 weeks of paid parental leave for birthing parents and 12 weeks for non-birthing parents
- Access to family planning reimbursement
- Annual wellness stipend
- Backup child, elder, and pet care along with subsidized commuter benefits for eligible staff
- Paid time off dedicated to supporting local community organizations
Frequently Asked Questions
Is this position remote?
Yes, this role is listed as remote, though Chime also offers an in-office work policy for individuals near one of their offices.
What is the salary range for the Senior MarTech Manager, Communications role?
The base salary offered ranges from $145,000 to $200,000 USD, with potential eligibility for bonuses, competitive equity, and benefits depending on experience and location.
What core platform expertise is required for this job?
Candidates must have deep, hands-on experience with Braze, including platform configuration, data structures, integrations, and orchestration.
How many years of experience are required?
Applicants need 8 or more years of experience in marketing technology, lifecycle or CRM technology, product management, engineering, marketing automation, or a related technical field.
Sample Interview Questions
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