Opportunity at
ElasticSr. Solutions Architect, Enterprise East (Presales)
Elastic has a Senior Solutions Architect opening within its Enterprise East presales team, located in the United States. The position is full-time and on-site. The architect…
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About This Role
Elastic has a Senior Solutions Architect opening within its Enterprise East presales team, located in the United States. The position is full-time and on-site. The architect works as a technical expert and counselor to salespeople, buyers, channel partners and community members, using the Elastic Stack to help organizations overcome business obstacles. Each assigned account has the architect as its technical lead, supporting the account managers who own the relationships. The…
Job Description
Elastic has a Senior Solutions Architect opening within its Enterprise East presales team, located in the United States. The position is full-time and on-site. The architect works as a technical expert and counselor to salespeople, buyers, channel partners and community members, using the Elastic Stack to help organizations overcome business obstacles.
Each assigned account has the architect as its technical lead, supporting the account managers who own the relationships. The architect works out what customers hope to accomplish, shows how Elastic offerings fit, and cultivates useful connections with decision makers at every tier of the buyer's company. Involvement begins at discovery and runs until the technical outcome is secured.
Beyond individual opportunities, the architect demonstrates Elastic products at sales events, community meetups and industry conferences, shapes how the sales team positions offerings, and onboards and assists partners during their own sales efforts. Producing collateral, taking part in company initiatives and cooperating with colleagues on client-specific needs are further duties.
Information also flows upward. The architect passes along what customers and the community need, including shortfalls and possible upgrades, to engineering and leadership. The right candidate has a proven background in presales technology work, can describe the value of current platforms persuasively, and pursues learning independently. Past success designing customer solutions that beat competitors, and the ability to win a team's support for an idea, are important. Travel of 30% within the region is expected, with occasional international trips.
Responsibilities
- Act as the technical lead for assigned accounts, supporting account managers
- Work out customer objectives and map Elastic offerings to them
- Cultivate valuable relationships with decision makers at every tier of buyer organizations
- Stay involved from discovery through to securing the technical outcome
- Demonstrate Elastic products at sales events, meetups and conferences
- Shape sales positioning, and onboard and assist partners
- Produce collateral and take part in company initiatives
- Pass customer and community needs and improvement ideas to engineering and leadership
Requirements
- Proven presales technical experience, including enough selling and implementation to be trusted by customers
- Skill at making a persuasive case for what modern platforms and technologies can do
- Self-driven learning and curiosity about new technology
- Past success designing customer architectures that solved problems or beat competitors
- Capacity to win over a team and to inspire audiences of any size
- Travel of 30% within the region and occasional international trips
Core Skills
Benefits
- 401(k) plan the company matches dollar for dollar, up to 6% of eligible pay
- Eligibility to take part in Elastic's stock program
- Health coverage for employees and their families in many locations
- Flexible work locations and schedules in many positions
- Ample vacation days every year
- Company match on personal donations and volunteer service, up to $2,000 or the local-currency equivalent
- Up to 40 hours a year to spend on volunteer work
- Parental leave of at least 16 weeks
- Pay based on the work performed rather than previous salary
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is the job remote or on-site?
It is an on-site position in the United States, with 30% regional travel and occasional international trips.
What experience is required?
Presales technical background, selling and implementation experience that earns customer trust, and a history of successful customer work.
What does the posting say about pay?
The pay mix is 70/30 base to variable. Typical starting base is $107,500 to $170,100 USD, target variable $46,000 to $72,800 USD, and OTE $153,500 to $242,900 USD.
How do I apply?
The posting does not describe an application process or deadline.
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