Opportunity at
ServiceNowSr Staff Inbound Product Manager - Partner Relationship Management(PRM)
ServiceNow is hiring a Sr Staff Inbound Product Manager for Partner Relationship Management (PRM) to work on-site in Hyderabad. Part of the Sales CRM organization, the…
Career Tools
About This Role
ServiceNow is hiring a Sr Staff Inbound Product Manager for Partner Relationship Management (PRM) to work on-site in Hyderabad. Part of the Sales CRM organization, the PRM product line operates within a zero-to-one environment that focuses on helping businesses manage their entire partner network natively on the Now Platform. This position suits an experienced product leader capable of shaping strategy, defining product roadmaps, and collaborating closely with engineering scrum teams…
Job Description
ServiceNow is hiring a Sr Staff Inbound Product Manager for Partner Relationship Management (PRM) to work on-site in Hyderabad. Part of the Sales CRM organization, the PRM product line operates within a zero-to-one environment that focuses on helping businesses manage their entire partner network natively on the Now Platform. This position suits an experienced product leader capable of shaping strategy, defining product roadmaps, and collaborating closely with engineering scrum teams in India.
The role involves working directly with early design partners, managing product discovery through launch, and guiding complex workflows like deal registration, partner hierarchies, and catalog-driven quoting. Candidates will engage in defining functional specifications, analyzing AI-integration possibilities, and establishing competitive differentiation within the channel management sector.
Responsibilities
- Manage product direction and roadmaps for a specific area of the PRM product line from initial discovery through release and user adoption
- Engage with early design partners to validate problem statements before engineering commitments are made
- Translate customer input into clear, actionable requirements for development teams
- Collaborate daily with engineering scrum teams in India to sequence product releases, decompose epics, and navigate delivery tradeoffs
- Create comprehensive specifications, data models, and acceptance criteria for partner ecosystem workflows such as deal registrations, approvals, and catalog quoting
- Work with research and design teams to develop internal and external user experiences
- Represent the PRM product group across go-to-market and stakeholder groups to build consensus on shared priorities
- Contribute to market positioning strategies and help the organization differentiate PRM from established competitors
- Mentor colleagues and guide product methodology across the broader group
Requirements
- At least 12 years of product management experience including end-to-end ownership of a product area in a B2B SaaS setting
- Background in building or scaling products within channel management, partner ecosystems, or PRM spaces
- Technical fluency with the ability to collaborate deeply with engineering on workflow logic, data models, and system architecture
- Demonstrated capability to navigate ambiguous conditions and establish structure in a zero-to-one setting
- Familiarity with leveraging or evaluating artificial intelligence integration in work processes, decision-making, or problem-solving
- Strong verbal and written communication skills to influence cross-geography stakeholders
Qualifications
- Direct background working with partner ecosystem or channel platforms such as PartnerStack, Impartner, ZINFI, Salesforce Partner Cloud, SAP, Oracle, or Conga
- Familiarity with CRM, quote-to-cash, CPQ, or order management software
- Experience partnering with design and research professionals using a product trio model
- Prior employment at an organization featuring a strong platform or ecosystem model
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the location and work arrangement for this role?
The position is based in Hyderabad and requires working on-site.
How many years of experience are required?
Applicants must have a minimum of 12 years of product management experience, including end-to-end product ownership in a B2B SaaS environment.
What is the salary for this position?
The job posting does not specify a salary.
What benefits are offered?
The posting does not detail any specific benefits or perks.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.