Remote opportunity at
NextivaStaff AI Engineer
Nextiva is hiring a Staff AI Engineer to design and implement an internal artificial intelligence platform that enhances engineering and business operations. Founded in 2008, the…
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AI Summary
As a Staff AI Engineer at Nextiva, you will design and build an internal AI platform and agentic workflows to automate engineering and business operations. The role requires hands-on backend development, system architecture, and establishing evaluation frameworks for platform services. You will work closely with DevOps, security, and infrastructure teams to scale developer productivity tools across the organization.
About This Role
Nextiva is hiring a Staff AI Engineer to design and implement an internal artificial intelligence platform that enhances engineering and business operations. Founded in 2008, the company provides a conversation-centric platform combining customer experience and team collaboration tools, serving over 100,000 businesses globally. This is a hands-on individual contributor role positioned at the crossroads of system architecture, backend engineering, developer productivity, cloud infrastructure, and AI. The chosen candidate will build…
Job Description
Nextiva is hiring a Staff AI Engineer to design and implement an internal artificial intelligence platform that enhances engineering and business operations. Founded in 2008, the company provides a conversation-centric platform combining customer experience and team collaboration tools, serving over 100,000 businesses globally. This is a hands-on individual contributor role positioned at the crossroads of system architecture, backend engineering, developer productivity, cloud infrastructure, and AI.
The chosen candidate will build production-grade agentic workflows across the software development lifecycle, establish reusable internal platform services, and drive measurable business impact through automated processes. Responsibilities include building robust integrations, designing quality and evaluation frameworks, and collaborating closely with DevOps, security, and infrastructure groups. The position requires a deep technical background in cloud-native environments and large-scale system design.
Compensation for this role ranges from USD 115,000 to 205,000 per year, determined based on factors such as experience, skills, training, and certifications. Nextiva provides a total rewards package that includes medical, dental, vision, and telemedicine coverage, life and disability insurance, a 401(k) plan with company match, Health Savings Accounts, flexible time off, paid parental bonding leave, and professional development opportunities. While the role is open to remote candidates across the United States, individuals situated within 40 miles of the Scottsdale, Arizona headquarters are expected to work on-site four days a week.
Responsibilities
- Architect, build, deploy, and operate production-grade AI systems and agentic workflows across the software development lifecycle and business processes.
- Design scalable internal platform capabilities allowing teams to safely adopt AI-powered automation.
- Own solutions end-to-end from problem definition and architecture through implementation, deployment, observability, security, and scaling.
- Build robust integrations between AI models, developer tooling, internal platforms, enterprise systems, APIs, and data sources.
- Apply software engineering principles like modular architecture, testing, reliability, performance, and fault tolerance to AI systems.
- Design approaches for AI evaluation, observability, quality measurement, failure handling, and continuous improvement.
- Work within GCP and AWS to design cloud-native architectures supporting secure and scalable production workloads.
- Partner with infrastructure, DevOps, security, and engineering teams to establish technical standards and operational guardrails.
- Evaluate emerging AI models, frameworks, and agent architectures to determine value for Nextiva.
- Provide technical leadership through architecture reviews, design decisions, and mentorship.
Requirements
- 10 plus years of professional software engineering experience designing and operating complex production-scale systems.
- Demonstrable hands-on experience designing and building AI, ML, or generative AI solutions that reached production or delivered business outcomes.
- Strong software architecture and system design skills for distributed or large-scale systems.
- Programming fundamentals in Java, Python, Go, or equivalent production languages.
- Hands-on experience working with LLMs, generative AI, AI agents, or AI-enabled application architectures beyond basic tool consumption.
- Experience taking AI solutions beyond prototypes into deployment, monitoring, security, reliability, and scale.
- Deep hands-on experience with GCP and AWS designing cloud-native production systems.
- Understanding of DevOps, CI/CD, infrastructure as code, observability, reliability, and production operations.
- Understanding of application, infrastructure, data, and AI security considerations.
- Understanding of the end-to-end software development lifecycle and developer workflows in large codebases.
Qualifications
- Experience designing or implementing agentic AI systems, multi-step AI workflows, or autonomous engineering workflows.
- Experience applying AI to developer productivity, software engineering, code generation, testing, code review, or incident management.
- Experience building internal developer platforms, engineering productivity platforms, or enterprise automation capabilities.
- Experience with AI evaluation frameworks, model observability, prompt and context management, and retrieval architectures.
- Experience combining a traditional software engineering foundation with substantial hands-on AI engineering experience.
- Experience driving technical initiatives spanning multiple teams, systems, or organizational domains.
Core Skills
Benefits
- Multiple health plan options including medical, dental, vision, and telemedicine coverage
- Life, disability, and supplemental indemnity insurance plans
- Flexible Time Off for salaried employees, paid sick time, and paid parental bonding leave
- 401(k) with company match
- Health Savings Accounts with company contributions and Dependent Care FSA
- Employee Assistance Program and wellness initiatives
- Access to ongoing learning and development opportunities
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the salary range for the Staff AI Engineer role?
The expected hiring range is USD 115,000 to 205,000 per year, though the final compensation depends on factors such as skills, experience, training, and certifications.
Is this position remote?
The role is open to remote candidates across the United States. However, team members located within 40 miles of the Scottsdale headquarters are expected to work on-site four days per week.
What level of experience is required?
Candidates must have 10 plus years of professional software engineering experience with complex production-scale systems, alongside hands-on experience building production AI or generative AI solutions.
What programming languages are relevant for this job?
The posting lists Java, Python, Go, or equivalent production engineering languages.
Role DNA (AI assessment)
This Staff-level IC position demands high technical complexity across AI and cloud infrastructure, coupled with strong cross-team leadership to drive internal platform adoption.
Salary Analysis
The lower end of the posted range ($115,000) is well below typical market rates for a Staff-level AI role in the US, though the upper end ($205,000) aligns closely with market base pay.
Employer-Listed Salary
USD 115,000 - 205,000/yr
As stated in this job posting.
AI salary estimate (not from the employer)
AI-estimated market range based on role, seniority, and location — not a guaranteed offer, and independent of the employer's own figure above.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.